The Human Risk Management (HRM) Game Plan
Right-Hand Cybersecurity
Our Human Risk Management platform empowers organizations to change employee behavior and reduce employee risk.
Right-Hand’s Human Risk Management Essentials - Chapter 5
In the previous chapters, we explored HRM’s key components, stakeholders, and the metrics that truly matter.
Now, let’s talk about how to put it all together.
An effective HRM plan begins with understanding your unique risks, customizing training, integrating technology, and continuously measuring results. At Right-Hand, we’ve pioneered adaptive HRM plans that evolve alongside the changing security landscape. Here’s a step-by-step outline of how to build your HRM strategy.
Step 1: Conduct Comprehensive User Risk Assessment Processes ???♂?
The foundation of any successful HRM program is understanding the specific human risks your organization faces. This starts with a comprehensive risk assessment. Evaluate factors like employee access levels, user behavior patterns, SOC alert volumes, and current security policies.
Identifying your unique risks will guide your entire HRM strategy, ensuring it addresses the specific vulnerabilities and threats relevant to your organization. Set clear objectives—whether it’s increasing security awareness or reducing SOC alerts—to keep your HRM program focused and effective.
Step 2: Finding the Right HRM Platform ???
With a clear understanding of your risks, the next step is choosing the right HRM platform to support your goals. Look for solutions that offer risk-driven coaching, detailed user behavior insights, and seamless integration with your existing security tech stack. A platform that can deliver real-time, automated learning nudges tailored to individual risk profiles is key.
Don’t just focus on features—assess the vendor’s expertise, industry reputation, and commitment to customer success. Remember, your HRM platform is more than a tool; it’s a long-term partner in your security journey.
Step 3: User Risk Data Analytics - OKRs ??
Data is at the heart of HRM. Use analytics to track progress, guide decision-making, and continuously refine your strategy. Define clear OKRs (Objectives and Key Results) aligned with your program’s goals, such as reducing SOC alerts by a certain percentage or cutting costs related to alert triage.
Regularly analyze data from your HRM platform to gain insights into which behaviors are changing and where additional focus is needed. This ongoing process ensures your HRM program remains proactive, not reactive.
Step 4: Bringing Everyone on Board ??
HRM is not just about technology—it’s about people. Engage all levels of your organization, from C-level executives to frontline employees. HR and communications teams play a critical role in rolling out the program, using channels like emails, meetings, and boards to keep everyone informed.
Encourage employees to be active participants, and create opportunities for open dialogue and feedback. When everyone feels part of the process, your HRM program will be more successful.
Step 5: It's Not Just Tech ?????
HRM is about more than just deploying technology; it’s about transforming your organization’s culture. Security isn’t a box to check—it’s a mindset that must be embedded into daily operations. Lead by example, empower employees to speak up about risks, and foster a culture where cybersecurity is seen as a shared responsibility.
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By weaving security into the fabric of your organization, you’ll create a resilient and proactive defense against evolving threats.
The Path Forward
Building an HRM plan is an ongoing process that requires commitment, adaptability, and collaboration across all levels of your organization. As your security landscape evolves, so too should your HRM strategy. Stay tuned for the next chapter to explore how to sustain and scale your HRM program over time.
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Want to know more?
The Future is Now: Introducing Human Risk Management - By Jinan Bulge, VP, Principal Analyst, Forrester
What is Human Risk Management - Our in-depth article on the subject
Forrester’s The Human Risk Management Solutions Landscape, Q1 2024, a comprehensive overview of the HRM Industry and 15 vendors. We’ve published a summary/analysis of the report.
Right-Hand’s Human Risk Management Essentials
This is the fourth of 10 daily articles where we'll use our expertise to explain HRM's basic concepts, and applications, and how to start with it to move from traditional Security Awareness programs to a more sophisticated and effective path.
If you want to follow the whole series, please make sure you follow us here on LinkedIn and visit us at www.right-hand.ai