Human Resources Challenges & Solutions
Human Resource role in today and future business is getting more strategic and important due to the fact that it is Volatile, Uncertain, Complexity, and Ambiguity (VUCA). It is a function which the business is depend on to delivery and secure the future when it comes to sustainability on work force that is productive, talent, and fully engaging. While delivering that this function also faces so many other challenges and it is different depending upon on industries which they are operating when it comes to top challenges. However, this research which is distilled base on all secondary data, has reveal a pattern of top challenges and suggest the top five as follow:
1. Leadership talent pipeline/engine, succession plan/CAR
2. Employee Engagement
3. Talent Retention strategies
4. Live the values, culture, and purposes
5. Learning & Development program that effective
Leadership pipeline especially for the competitive advantage roles is crucial and the strong pipeline should allow a step by step development, on the job training with broader exposure, transparent feedback, and measure progress regularly.
It is universal awareness among business leaders that having high-performing workforce will secure growth, increase innovation, improve productivity, improve bottom-line and survival. They are also well aware as well that it is not possible to have such work force if it is absence of their engagement. Net Promoter System (NPS) and Service-Profit Chain model are suggested tools to use and secure the employee engagement and business performance.
The Gallup – Q12 assessment questionnaire is strongly suggest as a tool to measure the attractiveness of the organization to the talent and retain them. While JoberateTM can be used in combination as a tool to predict the employee attrition. Hence, allow senior leadership team to take proactive measures to prevent losing critical talents e.g. provision of clear career path, transparent compensation and benefit, or revitalize health of organization’s culture.
Culture, values, and purposes are what aligned and exciting employee to strive, make best decision at every level which ultimately satisfy customers, feel empowerment at everyday work and engagement. The organization needs to ensure that they are alive and in the DNA of everyone.
The measurement of effectiveness of Learning and Development Program have been proposed by Krikpatrick 58 years ago and still consider as the only world well-known use by business worldwide today which call “kirkpatric model” that involve measurement of 4 levels, L1: skill attainment, L2: learning application, L3: behavior changes, L4: business result improvement.