HUMAN RESOURCE OUTSOURCING SERVICES IN AFRICA – KENYA UGANDA, TANZANIA RWANDA, BURUNDI, DEMOCRATIC REPUBLIC OF CONGO (DRC) NIGERIA AND SOUTH SUDAN

HUMAN RESOURCE OUTSOURCING SERVICES IN AFRICA – KENYA UGANDA, TANZANIA RWANDA, BURUNDI, DEMOCRATIC REPUBLIC OF CONGO (DRC) NIGERIA, SOUTH SUDAN AND SOUTH AFRICA

1.???Introduction

Africa – Kenya Uganda, Tanzania Rwanda, Burundi, Democratic Republic Of Congo (DRC) Nigeria, South Sudan and South Africa ?is increasingly becoming an international arena for international companies seeking new markets ?.

This article explores the issues around Human Resource (HR) outsourcing services for multinational companies seeking to enter the regional markets as opposed to HR Outsourcing Services for local companies.

2.??Unique need

Unlike the local companies seeking for outsource their HR function and therefore seeking more of an external HR Department, international companies are seeking a not just a HR function provider but a an expert in local labour, immigration, taxation and business law and environment.

It is not possible for a multinational company to have a registered branch in every market they enter or sell their products/services in especially in the first few initial years of operation. Multinational companies therefore seek a HR outsourcing provider that can play host to the local team of staff by recruiting them, facilitating their work permits, and facilitating their operations by proving offices, staff housing, local transport etc

3.??Range of services

Such international companies therefore will be in need of the following range of services;

???????????????????????i.????????Professional employer service from a firm that can contract the expatriate employees and be the local employer for all purposes.

??????????????????????ii.????????Recruitment of local staff

????????????????????iii.????????Professional employer service for local staff

????????????????????iv.????????Housing for expatriate staff

?????????????????????v.????????Provision of office space for all staff

????????????????????vi.????????Staff transport services through leased vehicle or car hire?services

??????????????????vii.????????Processing of work permits for expatriate staff

?????????????????viii.????????Identifying and paying for school for expatriate’s children

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4.??The challenges

The big challenge for international companies is thus to identify a local outsourcing service provide that is more than a HR Outsourcing firm but more of a business service outsourcing provide. The international company ones to pay one cheque per month for all its operations in the region and the service provider must have presence in all the target East African countries and must have good?understanding of the local culture, operating environment, politics and labour, tax, migration and business laws of all east African countries

5.??The way forward

HR Outsourcing service providers must stay abreast with ?these needs of international companies and continuously enhance their service offering so as to be a one stop center for HR and Business outsourcing for international companies.

They must invest heavily in systems and structures to offer the wide range of services and to the high quality standards the international companies are used to in the home countries and other leading investment destinations like Asia, South America etc.

Speed is of essence and any outsourced service provider in Africa – Kenya Uganda, Tanzania Rwanda, Burundi, Democratic Republic Of Congo (DRC) Nigeria, South Sudan and South Africa

must be able to respond to enquiries and complaints within the shortest time possible.

International ?HR values and principles of inclusivity/none discrimination, equity, equal employment, diversity etc are in the hearts and minds of any international company and local service providers must demonstrate respect for these values.

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That is why at Career Options Africa Ltd, will ?continue to invest in the best HR software, HR expertise and regional partnerships that enable us to deliver fast, friendly, efficient and fully customized HR outsourcing services to any international Company in any sector or industry anywhere in Africa – Kenya Uganda, Tanzania Rwanda, Burundi, Democratic Republic Of Congo (DRC) Nigeria, South Sudan and South Africa

?#Recruitment # Employer of Records # Professional employer organization #Payroll Support