Human Resource Managers and AI
Susan Chacha
Human Resource Officer/Performance Management/Recruitment and selection/Staff engagement/Talent Management
Is AI knowledge necessary for Human resources in organizations?
Where does HR stand in AI?
Recently, we have experienced digitalization in most of our HR duties, e.g.
Leave management
Leave Management is HR general questions that a chat box can answer, for example, maternity days entitlements, compassionate leaves, percentage of commission expected to earn on a job done, or wanting to know your way around the website or virtual community.
The AI has helped HR Managers to focus on an important task and not answer questions that are often repetitive and time-consuming with no added value to the business.?
While I agree that Human connections in every aspect of the HR job are necessary, sometimes there is simply no time for it.
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First level interview
This is a strength of a chat box.
It can collect data for the HR department, especially when hiring and the CVs are overflowing on your desk. Artificial intelligence in recruitment help determines a candidate’s culture fit, experience, and other requirements by measuring KPIs and the quality of hire.
The Algorithms analyze the content of job offers like the job descriptions, line of reporting, skills, and experience singling out CVs of applicants who best fit the recruiters’ preference.
Most Fortune 500 companies and NGOs have been using AI for their recruitment and selection. And it seems to work for them.
Talent Management
With the personal interaction and information fed on the AI, it’s easy to tell about job satisfaction, career path, analysis of staff who might plan to leave the organization soon, strengths, weaknesses of staff, and high-risk skills that need to be preserved.
Internal movements or transfers
Through training analytics and the ability to track time needed to gain a certain level of skills, frequently asked questions fed in our HR systems concerning the wishes of employees and their fit to other roles and responsibilities other than what they currently do. HR can make excellent decisions based on numbers and not emotions. We all know that numbers don’t lie.