Human Experience Management (HXM): The Key to Unlocking Higher Productivity

To meet the evolving demands of your employees and business, companies must move to an approach that keeps employee experience at the centre. The new HR processes should not only focus on company goals but also help create work experiences that align with people’s wants, needs, and expectations. In the current era, where almost every company is undergoing digital transformation to stay ahead of the competition, success majorly depends on the people within the organization. Organizations must no longer view their employees as resources or capital but as important stakeholders who are worth to be invested in. This idea forms the backbone of Human Experience Management (HXM). ?

Overview of HXM

Human Experience Management, or HXM, was launched by SAP SuccessFactors as the next evolution of Human Capital Management (HCM). It focuses on understanding the importance of human experiences as a means to improve business outcomes. HXM includes the collective experience of all the employees in the organization that can further be measured, quantified, analysed, and acted upon to enhance performance.

With HXM, the focus is on interactions with the HR department and managers. HR manager wants to hire and onboard employees. What does the HR manager need to carry out the task successfully? What are the steps that can be automated? Do they have sufficient and efficient tools for the task? And lastly, is there a closed feedback loop about the onboarding experience and suggestions for further improvement. HXM enables the HR department to contribute to business success by focusing consistently on the daily work tasks of its people and coming up with ways to optimize them through automation and improved workflow efficiency.

How can SAP BTP enhance HXM?

SAP Business Technology Platform (BTP) simplifies and improves employee interactions by extending your existing HR applications with functionality specific to your individual business needs. It enables you to get maximum value out of your existing SAP SuccessFactors HXM solutions to help your employees, accomplish goals faster and more efficiently. SAP has listed the top 10 ways SAP BTP helps enhance human experience management. Get to know more about how SAP BTP extends and enriches your HR solutions.

SAP Business Technology Platform along with SAP Human Experience Management solutions enables you to take a step towards becoming an intelligent enterprise by providing an integrated and extensible foundation for organizational success.

Maximize the value of your HR solutions?

Now that we have established that the employee experience is more important than ever to attain business transformation, let us see how you can bridge the gap between HR systems, multiple applications, and processes. There must be a seamless connection between your two most important assets: employee and data. Cherrywork Intelligent Task Management (ITM) helps you achieve that by connecting systems of record, data and intelligence to improve your hire-to-retire business processes. The application can simplify complex or redundant manual processes with automation. Employees can now gain complete visibility of their tasks and get easy access to insightful data to make informed decisions. This not only benefits the employee but also increases business productivity. Intelligent Task Management is a powerful tool your employees need to feel connected, supported, and empowered. Set yourself apart from the competition by weaving the employee experience into your work culture.