Human-Centered Change & Innovation Weekly #77

Human-Centered Change & Innovation Weekly #77

This week we bring you articles from? Robert B. Tucker , Robyn M. Bolton , Mike Shipulski , ?Shep Hyken , Douglas Ferguson and Greg Satell on digital revolution, design thinking, facilitation, leadership, innovation, technology and customer experience.

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Get Ready for the Age of Acceleration

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Guest Post from Robert B. Tucker

The phone rang in geologist Doug Burbank’s office at the University of Southern California. A climbing buddy was calling to ask if he wanted to join an expedition that was shortly to climb Everest. Impulsively, even though he had a full teaching schedule, a wife, and two young daughters, Doug said, ...

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Instant Revenue

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Guest Post from Mike Shipulski

If you want to grow the top line right now, create a hard constraint – the product cannot change – and force the team to look for growth outside the product. Since all the easy changes to the product have been made, without ...

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Customers Care About the Destination Not the Journey

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Guest Post from Shep Hyken

On a recent flight, the captain of the airplane announced over the PA system what time we would arrive at our destination. That would have been enough to make most people happy. However, he continued his announcement with ...

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3 Examples of Why Innovation is a Leadership Problem

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Guest Post from Robyn Bolton

Do you sometimes feel like you’re living in an alternate reality?

If so, you’re not alone.?Most innovators feel that way at some point.

After all, you see things that others don’t.

Question things that seem inevitable and true.

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Design Thinking Facilitator Guide

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Guest Post from Douglas Ferguson

Are you interested in facilitating a design thinking session at your workplace or for another organization? Have you learned about design thinking and want to get started or deepen your skills? If you are a newbie to design thinking facilitation, this is the guide for you.

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The End of the Digital Revolution

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Guest Post from Greg Satell

The history of digital technology has largely been one of denial followed by disruption. First came the concept of the productivity paradox, which noted the limited economic impact of digital technology. When e-commerce appeared, many doubted that it could ever compete with physical retail. Similar doubts were voiced about ...

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I hope you enjoyed this week's contributions from our guest authors and have a fabulous start to the new year! Future editions will arrive each Sunday.?

Sincerely,

Your Host -?Braden Kelley

If you are a recognized thought leader or corporate practitioner with interesting case studies to share, please?contact me ?to contribute. You can support this effort by investing in either of my books or by getting to the future first with my?FutureHacking ?methodology (20+ tools).

Greg Satell

Evidence-based Change Expert, International Keynote Speaker, Bestselling Author, Wharton Lecturer, Harvard Business Review Contributor, Podcast Host

1 年

Thanks so much for including me!

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