Human-Centered Change & Innovation Weekly #66
Braden Kelley
Keynote Speaker, Best-Selling Author and LinkedIn Top Voice - follow for Human-Centered Change and Innovation Insights.
Why should you build a business case as you design the value prop?
Join us on March 7th at 12 pm ET?as Toby Bottorf, Whitespace Innovation Lead and Head of Client Engagement at EPAM Continuum, explains why — and how to use better objective measures for deciding if a project should go forward or not.
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This week we bring you articles from? Janet Sernack ICF PCC EMCC Master Practitioner ?? , Art Inteligencia, Robyn M. Bolton , Mike Shipulski , ?Shep Hyken , Douglas Ferguson and Greg Satell on innovation, uncertainty, prescience, interactions, customer service, and the future.
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Guest Post from Janet Sernack
In our last article, we described why innovation is transformational, and why, at this moment in time, it is more important than ever to innovate. We stated that innovation-led growth is absolutely critical and that people need to be ...
Guest Post from Robyn Bolton
“How are you doing??How are you handling all this?”
It seems like 90% of conversations these days start with those two sentences.?We ask out of genuine concern and also out of a need to commiserate, to share our experiences, and to find someone that ...
Curated by Braden Kelley
Drum roll please…
At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?
Guest Post from Art Inteligencia
Prescience is the ability to foresee or predict the future with accuracy. Although it may be perceived as a supernatural power, prescience is actually a skill that can be cultivated through practice and dedication. Here are some tips for developing prescience and leveraging these skills in your innovation efforts:
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Guest Post from Mike Shipulski
When times are stressful, it’s more difficult to be effective and skillful in our interactions with others. Here are some thoughts that could help.
Decide how you want to respond, and then ...
Guest Post from Shep Hyken
In a bold move to cut costs, Frontier Airlines announced that it would no longer offer human-to-human customer support. As a customer service expert, I was surprised at this move. I have waited to see the fallout, if any, and thought the company might ...
Guest Post from Douglas Ferguson
A Change Management Strategy for Better, Faster Ideas:
The nature of innovation is that it is a hyper-fluid force that is never fully predictable. A well-curated change management strategy helps to harness the power of ...
Guest Post from Greg Satell
I was recently reading Michiu Kaku’s wonderful book,?The Future of Humanity, about colonizing space and was amazed how detailed some of the plans are. Plans for a Mars colony, for example, are already fairly advanced. In other cases, scientists are actively thinking about technologies that ...
I hope you enjoyed this week's contributions from our guest authors and have a fabulous start to the new year! Future editions will arrive each Sunday.?
Sincerely,
Your Host -?Braden Kelley
If you are a recognized thought leader or corporate practitioner with interesting case studies to share, please?contact me?to contribute. You can support this effort by investing in either of my books or my?FutureHacking?methodology (20+ tools) for getting to the future first.