Human-Centered Change & Innovation Weekly #153
Braden Kelley
Keynote Speaker, Best-Selling Author and LinkedIn Top Voice - follow for Human-Centered Change and Innovation Insights.
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This week we bring you articles from Shep Hyken, Mike Shipulski, Greg Satell, Howard Tiersky, David Burkus and Robyn Bolton on listening, talent, growth, digital transformation, creativity, productivity and customer experience.
Any reactions to the articles? Leave them in the comments below!
Guest Post from Howard Tiersky
Our team at FROM has worked with dozens of global brands helping advise their leaders about digital transformation. Across all that experience we’ve seen the things that cause companies to struggle to achieve successful transformation and those who ...
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Guest Post from David Burkus
Are you a good listener? You may think you’re a good listener—maybe someone even told you were a good listener. Or maybe not. As a leader, this is a very important question. So much of your ability to solve the problems your team is bringing to you depends upon your ability to ...
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Guest Post from Mike Shipulski
When the work is new for them, they don’t know how to do it. You’ve got to show them how to do it and explain everything. Tell them about your top-level approach; tell them why you focus on the new elements; show them how to ...
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Curated by Braden Kelley
Drum roll please… At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?
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Guest Post from Robyn Bolton
You were born creative.?As an infant, you had to figure many things out—how to get fed or changed, get help or attention, and make a onesie covered in spit-up still look adorable.? As you grew older, your creativity grew, too.? You drew pictures, wrote stories, played dress-up, and ...
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Guest Post from Shep Hyken
Surprising customers with something they weren’t expecting doesn’t have to be expensive. In many cases, it can be very inexpensive or even free. For example, surprising a couple with a cake and candle when they are ...
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Guest Post from Greg Satell
Becoming a successful executive is a fairly linear path. You start at the bottom and learn to solve basic problems in your field or industry. As you gain experience and improve your skills you are given more responsibility, begin to manage teams and work diligently to set up the practices and processes to help ...
I hope you enjoyed this week's contributions from our guest authors!
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Sincerely,
Your Host - Braden Kelley (a LinkedIn Top Voice)
If you are a recognized thought leader or corporate practitioner with interesting case studies to share, please contact me to contribute. You can support this effort by investing in either of my books or by getting to the future first with my FutureHacking methodology (20+ tools).