Human-Centered Change & Innovation Weekly #142
Braden Kelley
Keynote Speaker, Best-Selling Author and LinkedIn Top Voice - follow for Human-Centered Change and Innovation Insights.
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This week we bring you articles from Shep Hyken, Mike Shipulski, Greg Satell, John Bessant, Braden Kelley, Geoffrey A. Moore and Robyn Bolton on innovation, career development, creativity, artificial intelligence, judgement, customer experience and leadership.
Any reactions to the articles? Leave them in the comments below!
Guest Post from Geoffrey A. Moore
A colleague recently forwarded me an article about?upskilling?one’s team. I am on board with the first part—innovating from within—but I am not comfortable with the concept of “upskilling.” Here’s why.
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Guest Post from John Bessant
Long fuse, big bang. A great descriptor which Andrew Hargadon uses to describe the way some major innovations arrive and have impact. For a long time they exist but we hardly notice them, they are confined to limited application, there are constraints on what the technology can do and so on. But suddenly, almost as if by magic they move center stage and seem to ...
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Guest Post from Mike Shipulski
Judging results when things are different than our expectations. If you don’t like being judged, stop judging yourself. No one can judge you without your consent, even you.
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Guest Post from Robyn Bolton
“What do you plan to do on vacation?” my friend asked. “Nothing…”? Long silence “… And it will be amazing.”
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Guest Post from Shep Hyken
If a customer asks you to do something you haven’t done before, “No” is an easy answer. Why? Because … “We don’t do that.” “We’ve never done that.”
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Guest Post from Greg Satell
Every enterprise needs to innovate. It doesn’t matter whether you are a profit-seeking business, a nonprofit organization or a government entity, the simple truth is that every business model fails eventually, because things change over time. We have to manage not for stability, but for disruption or face irrelevance.
I hope you enjoyed this week's contributions from our guest authors!
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Sincerely,
Your Host - Braden Kelley (a LinkedIn Top Voice)
If you are a recognized thought leader or corporate practitioner with interesting case studies to share, please contact me to contribute. You can support this effort by investing in either of my books or by getting to the future first with my FutureHacking methodology (20+ tools).
Inspiration and Executive Officer at PissedConsumer & WiserBrand
3 个月Insightful selection! I like the perspective by Geoffrey A. Moore of substituting learning for training and experience for upskilling, it aligns well with the realities of knowledge work. Another good post from John Bessant about AI impacts and their positive and negative impacts on the nature of work, which are still a concern for the business. And what resonated is Shep Hyken’s thoughts on how easy it is to say no, and what could it look like the next time we say ‘yes’ to a customer. Thanks for posting!