Human-Centered Change & Innovation Weekly #125

Human-Centered Change & Innovation Weekly #125

Welcome to the latest edition of Human-Centered Change & Innovation Weekly!

This week we bring you articles from Shep Hyken, Mike Shipulski, Greg Satell, Art Inteligencia, Janet Sernack, Diana Porumboiu, and Robyn Bolton on originality, customer experience, research, risk, Ireland, agility and leadership.

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Thinking Differently About Leadership and Innovation

Guest Post from Janet Sernack

We live in a world, with less stability, certainty, simplicity, and predictability, where regional conflicts, societal divisions, and civil unrest have increased globally. Simultaneously, technological-induced disruptive innovations and the climate crisis impact every aspect of our daily lives. This means that we live in ...

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Agile Innovation Management (Part Two)

Guest Post from Diana Porumboiu

In the?previous article?on agile innovation we covered the main concepts around agile, business agility and its role as a driver for innovation. Now, let’s see how to actually leverage agility to innovate and how other companies have succeeded in this area.

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The Top 10 Irish Innovators Who Shaped the World

Guest Post from Art Inteligencia

Ireland, a land of rolling green hills, ancient castles, and lyrical poetry, has also been home to some of the world’s most brilliant minds. From groundbreaking inventions to revolutionary discoveries, Irish innovators have left an indelible mark on history. Let’s raise a pint of Guinness and celebrate the top 10 Irish visionaries who changed the game.

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Technical, Market and Emotional Risks

Guest Post from Mike Shipulski

Technical risk – Will it work? Market risk – Will they buy it? Emotional risk – Will people laugh at your crazy idea?

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Surprising Secrets and Customer Research Revelations

Guest Post from Robyn Bolton

Most customer research efforts?waste time and money?because they don’t produce insights that fuel innovation.? Well-meaning business people say they want to “learn what customers want,” yet they ask questions better suited to confirming their own ideas or settling internal debates.? Meanwhile, eager consumers ...

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Customer Experience Lessons From My World Travels

Guest Post from Shep Hyken

I experienced something worth sharing recently, and we can take at least three lessons from it. I’m always looking for good customer service stories that teach or remind us about creating an amazing customer experience. I experienced something worth sharing recently, and we can take at least three lessons from it.

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4 Ways to Create Something Truly Original

Guest Post from Greg Satell

I study innovators for a living. Every year, I interview dozens of men and women who’ve achieved remarkable things. For my own part, I publish about a hundred articles a year and my second book, 'Cascades', has sold well since coming out five years ago. While my achievements pale in comparison to many of those I interview, many believe my work to be original.

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I hope you enjoyed this week's contributions from our guest authors and have a great continuation of your year! Future editions will arrive each Sunday.

Sincerely,

Your Host - Braden Kelley (a LinkedIn Top Voice)

If you are a recognized thought leader or corporate practitioner with interesting case studies to share, please contact me to contribute. You can support this effort by investing in either of my books or by getting to the future first with my FutureHacking methodology (20+ tools).

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