HTA 75 News and Trends: October 16 2024
New! In-Person Hospitality English Classes??
At HTA 75, we empower hospitality workers by developing essential English language skills in practical, work-related contexts. Our program focuses on Conversational English, giving participants the chance to simulate real-world interactions and build confidence in a supportive environment.?
As the hospitality industry continues to expand across the Greater Toronto Area (GTA), effective communication is crucial, especially for newcomers. Clear communication not only enhances guest experiences but also leads to:?
We’re excited to announce that our English classes are now available in-person at our conveniently located Downtown Toronto office.?
Don’t miss the chance to enhance your associate's skills and help them grow in their career. If you are interested, send us an email at [email protected].
Cross-Training: A Pathway to Success in Hospitality??
Cross-training means teaching employees how to complete tasks or perform roles that aren’t part of their primary roles & responsibilities. For example, when a bartender learns food service, they can step in during staff shortages or busy periods, ensuring smooth operations and exceptional guest experiences.?
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Offering cross-training not only enhances flexibility and coverage but also fosters a culture of continuous learning. Employees expand their skillsets, increase adaptability, and enhance their professional development. When employees are given opportunities to explore different roles, they feel more valued and engaged, leading to higher job satisfaction and lower turnover.?
HTA 75 offers a variety of training opportunities that build your professional development. Programs like Service Recovery or our Leadership and Management Development provide hospitality workers with the opportunity to build and develop new skills that will allow them to excel in their profession.?
Ontario added more than 43,000 jobs in September?
Ontario’s minimum wage increases to $17.20 per hour?
The new Rogers Stadium to open in June 2025?
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