HR’s new operating model

The article I found on McKinsey’s website discusses the new HR operating model. It identifies five HR operating-model archetypes that are emerging in response to dramatic changes in business and in the world. These emerging operating models have been facilitated by eight innovation shifts, with each archetype typically based on one major innovation shift and supported by a few minor ones. The key for leaders is to consciously select the most relevant of these innovation shifts to help them transition gradually toward their desired operating model. The article also highlights eight innovation shifts driving HR’s new operating models, which are:

  1. Adopt agile principles to ensure both strict prioritization of HR’s existing capacity and swift reallocation of resources when needed, enabling a fundamentally faster rate of change in the business and with people and how they work.
  2. Excel along the employee experience (EX) journey to win the race for talent in the time of the Great Attrition, enabling both employee health and resilience.
  3. Re-empower frontline leaders in the business to create human-centric interactions, reduce complexity, and put decision rights (back) where they belong.
  4. Offer individualized HR services to address increasingly varied expectations of personalization.

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