HR Professionals A Guide for Handling Difficult Owners and Company Presidents

By Joseph George, International Arbitrator & Mediator, and Human Capital Professional/ HR PRO

With over a decade of experience working with HR professionals and organizations, I have seen firsthand the challenges HR professionals face when dealing with difficult company owners or presidents. These leaders may sometimes disregard labor laws and engage in behavior that undermines the efforts of HR to uphold company policies and balance employees' day-to-day tasks. Here are some strategies and practical advice to navigate these complex situations effectively.

Strategies for Handling Difficult Owners and Presidents

1. Maintain Professionalism and Integrity

Always approach situations with a calm and professional demeanor.

Stick to the facts and document all interactions meticulously.

Ensure your actions are aligned with both company policies and labor laws.

2. Communicate Clearly and Assertively

Clearly articulate the issues and the potential risks involved.

Use evidence-based communication to highlight the implications of non-compliance.

Be assertive but respectful in all interactions.

3. Seek Support from Legal and Compliance Teams

Involve your legal or compliance team early in the process.

Ensure all actions are legally sound and protect the company’s interests.

4. Educate and Advise

Educate company leaders on the importance of compliance and the potential consequences of ignoring labor laws.

Provide regular training sessions on company policies and legal requirements.

5. Develop a Support Network

Build relationships with other HR professionals for advice and support.

Use professional organizations and networks to stay informed about best practices and legal updates.

6. Document and Report

Keep detailed records of all interactions, decisions, and actions taken.

Report any non-compliance or unethical behavior to the appropriate authorities within the company.

Q&A: Common Challenges and Solutions

Q: What should I do if the owner refuses to comply with labor laws?

JG: If the owner refuses to comply with labor laws, document your communications and attempts to rectify the situation. Involve the legal or compliance team to assess the risks and potential actions. If necessary, escalate the issue to a higher authority or the board of directors.

Q: How can I balance upholding company policies while managing employees' day-to-day tasks?

JG: Prioritize tasks and delegate responsibilities where possible. Use time management techniques to ensure that both policy enforcement and daily operations are handled efficiently. Communicate openly with employees about any changes or updates to policies and procedures.

Q: What if the president's behavior is affecting employee morale?

JG: Address the issue promptly by documenting specific instances of the president’s behavior and its impact on employees. Present this information to the president, highlighting the negative effects on morale and productivity. Suggest solutions or alternative behaviors that align with company values and improve the work environment.

Q: How can I protect myself from potential backlash when addressing these issues?

JG: Always act in accordance with the law and company policies. Keep detailed records of your actions and communications. Seek support from your legal team and document any instances of retaliation. Ensure you have a clear understanding of your rights as an HR professional.

Conclusion

Handling difficult owners and company presidents requires a delicate balance of professionalism, assertiveness, and adherence to legal and company standards. By maintaining integrity, seeking support, and communicating effectively, HR professionals can navigate these challenges and contribute to a positive, compliant work environment. Remember, your role is crucial in upholding the values and policies of the company and ensuring fair treatment for all employees.

If you need further guidance or support, feel free to reach out. With over a decade of experience in HR and human capital management, I am here to help you navigate these complex issues effectively.

I am Joseph George, an international arbitrator and mediator specializing in employment disputes. Additionally, I am a keynote speaker, regularly presenting at organizational events and HR conferences. I assist HR departments with reorganization and dispute resolution, offering expert guidance and support to foster effective and harmonious workplaces.