The HR Hero Cleans Up

In the second edition of the Members Memoirs, we showcase the HR journey of another of our valued HR Hero membership clients.

Today we shine the spotlight on Keen To Clean.

Keen to Clean was established in 2021, and provides a high standard of cleaning services for both domestic and commercial clients. Located in Droitwich, Keen To Clean cover Worcestershire, including Bromsgrove, Droitwich and Redditch.

Owner Melissa had single handily grown her company and was ready to take on her first employee. She contacted The HR Hero in 2024 and had an initial meeting with Kate.? Melissa had a clear growth plan for her business and the type of supportive employer she wanted to be, but was worried about not knowing what she needed to put in place to employ staff.

Melissa then joined our Gold Membership, and The HR Hero guided Melissa through the recruitment process, to ensure it was lawful but also to attract the very best talent to her company.? This included, designing graphics and literature for recruitment, including job advert for social media, job description and personal specification. The HR Hero was on hand to guide Melissa through the whole recruitment process from advert, to interviewing, to her employees first day.

Together we achieved a great result when hiring not one but two new members of staff to support the growth of Keen To Clean.

Here’s what Melissa said…

“My Heroes…The HR Hero have supported me so so much with absolutely EVERYTHING. I absolutely loved what they did with the recruitment graphics for my social media and it looked so professional and clean, just how I wanted it.

If you’re in need of some HR support or advice, get in touch with these ladies”.

As a Gold Member, Kate and Melissa continue to meet face to face every quarter to discuss the people needs of Keen To Clean. To ensure that as a new employer, Melissa understands her legal responsibilities when employing staff. Included in the membership, Melissa can rest assured that she has access to unlimited HR support from The HR Hero, where she can pick up the phone anytime to ask questions and receive advice.

To read more about our membership options and how The HR Hero can help your organisation click here.

To read more about the wonderful work of Keen To Clean check out their website here.

Just like our work with Melissa and Keen To Clean, creating a positive and inclusive company culture and retaining your top talent starts from the recruitment process... We continue with our top tips for keeping your best employees:?

Recognise and reward achievements?

Implement employee recognition programs to acknowledge and reward outstanding performance, innovation and dedication. This could include bonuses, promotions, public recognition or other incentives to motivate your people and encourage them to continue to strive for excellence.?

A blog by Kudos explained that “A UK study revealed that a staggering 78% of respondents would be willing to put in more effort if they received more recognition, and a resounding 94% considered it crucial in retaining talent”.

Remember, recognition doesn’t have to be monetary only, by celebrating individual and team achievement, you reinforce behaviours and values that contribute to your organisations culture and overall success.?

Create a positive and inclusive company culture?

Creating a company culture that values teamwork, equality, diversity and inclusive will not only boost morale and engagement but also promote a sense of belonging and unity amongst your people. According to an article by Startups about company culture, “88% of employees believe it to be essential to a company’s success”. A statistic that can’t be ignored by business owners and leaders.?

Here are several strategies to help build a positive culture in your organisation:?

1. Embrace equality, diversity and inclusion – Your organisation is made up of brilliant people. Each one is unique, whether in terms of their background, personal characteristics, experience, skills or motivations. It’s important that we value our people for the differences they bring.? To create an environment that values and respects differences and encourages collaboration, this builds a happier, more productive working environment for us all.
2. Establish clear values and expectations - emphasise the importance of respect, teamwork and open communication, and set clear expectations to hold your people accountable for upholding your organisation’s standards.
3. Foster a sense of belonging – encourage team building activities and events to promote camaraderie and a sense of belonging for your people. This helps create a positive and supportive workplace culture.
4. Lead by example – as senior leadership you should actively demonstrate your commitment to creating a positive and inclusive company culture. Model the behaviours that you wish to see in your organisation.

By implementing these strategies your organisation can create a positive and inclusive company culture, thus retaining your top talent.?

Conclusion?

In conclusion, retaining employees is an ongoing process throughout the employment lifecycle that requires continuous effort, adaptation, and most of all communication.?

By implementing these comprehensive strategies in your organisation, you can create a supportive and engaging work environment that values your people’s well-being, growth and success.?

Investing in your people will ultimately lead to a thriving and prosperous organisation with a strong, dedicated and loyal workforce that want to stick around!?

If you want to implement the right people management processes in your organisation, that will help keep your best people, then come and join our monthly HR Hero membership from as little as ￡97 per month.?

https://www.thehrhero.co.uk/hr-support??

To read the full blog of top tips click the link below.

How Do I Keep My Best Employees?