HR- Face of the company and Face for the employees
"??? ?? ??? ??????, ???? ?? ??? ?? ????..."?a song by one of the?renowned indian lyricist Mr. Anand Bakshi has defined the truth of life in the most accurate way!?These words has always been a golden phrase for me since my adulthood. Having said that, constructive criticism and a lessons from bitter experiences has been an integral part of my mental and emotional growth in both the stream of life- social as well as professional.?
There are enormous incidents wherein being human (a sensitive human) , we get affected badly knowing and understanding the matter of fact that people will say what they want to say. It is upto us to filter out the best for us. One such heart breaking(ultimately a lesson giving) incident took place few years back.?
Once, as per my routine, I reached office and undertook my regime of looking at the attendance, meetings and other schedule for the day, had stand-up meeting with my team and discussed their day schedule. The day was bright sunny and full of enthusiasm asusual. I had a habit of browsing various job portals and employment platforms often to check reviews if any and other stuffs by any of our ex-employee or existed one. So that day I got some time to surf these data and while doing it I saw a new review added for Emipro in one of the most trusted online job search and review platform which broke me in a second.
The review read as " Hr is puppet of the management at Emipro." Before that moment I had a perception that each of the employee who has worked under my HR supervision is known to the fact that our company and especially our HR team has always kept employee first. I couldn't analyse at that point about my mental status that whether I was angry, embarrassed, felt guilty about the discontentment of my employees or was hurt by the fact that my employees didn't value my dedication towards them.?
After recollecting myself, I went to my senior to discuss the matter. I burst out in front of him and not sure but also few tears rolled out my eyes(was crying for sure from within then). I in my anger asked my senior that didn't I always think about employee and their needs? Didn't I always stand up for them even when they are not aware about it? Also in my moment of anger I blamed him as well that it is because of him that he don't always supports me and ultimately employees starts thinking that I am just a puppet. Of course, everything I spoke was in the state when my childish mind has overpowered my perspectives and thanks to my senior that he never took it negatively and understood what I actually meant. He patiently heard my outburst and after a long baffling of 15-20 mins, I got my senses back and was getting calm down gradually. After all this, my senior made me understood many aspects and had thrown lights on few of the issues which really made me see the matter broadly instead of just concentrating on the phrase.?
I went back to my chamber, had a glass of water and took a small break from everything. I was staring at my computer screen but my mind and I was talking with each other about this matter continuously. Gradually, I was able to see the half glass full of water in the matter wherein I learnt that my duty is to create a balance between my management team with employees at each level and with a condition niether of them gets negatively affected. In this process it may not be possible to please everyone and prove my efforts everytime but what actually matters is the ultimate win-win condition at both the ends(this may even include separation from few of the employees). If any employee is not aligned with the mission,vision or the ethical pillars of the company then definitely separation will be beneficial for both of us-a company and an employee.?
This day changed my perspective but not my efforts to empower my employees and giving my best to make each employee the best human asset for my company. Lastly, I also realised that, what if I am a puppet if the masters are ultimately the well-wisher for each of us!??