How Your Business Can Benefit from a Virtual Phone Number

A virtual phone number is a telephone number that is not directly tied to a physical phone line. Instead, it is used to forward calls to a specified phone number or numbers. Here are some ways that your business can benefit from having a virtual phone number:

Cost savings: Virtual phone numbers are typically less expensive than traditional phone lines, which can help save your business money on monthly phone bills.

Professional image: A virtual phone number can give your business a professional image, as it allows you to use a business phone number instead of your personal phone number.

Geographic flexibility: If your business operates in multiple geographic locations, a virtual phone number can allow you to have a local phone number in each location, which can help you to better serve your customers.

Mobility: With a virtual phone number, you can take your business calls from anywhere, as long as you have access to the internet. This can be especially useful for remote workers or those who travel frequently.

Call management: Virtual phone numbers come with call management features that can help you to efficiently handle calls. For example, you can set up call forwarding, voicemail, and call screening.

One virtual number can be used with several devices

A virtual sms phone numbers is not tied to a specific physical phone or phone line. Instead, it is a cloud-based phone number that can be forwarded to any phone number of your choosing, whether it's a mobile phone, a landline, or even a computer with internet access. This means that you can receive calls from your virtual phone number on multiple devices or locations, making it easier to stay connected with your customers, clients, and colleagues. Additionally, you can change the forwarding settings for your virtual phone number at any time, so you can easily update your call routing preferences as your business needs change. Overall, the flexibility of a virtual phone number makes it a popular choice for businesses of all sizes and industries.

Virtual Phone Numbers Have a Wide Variety of Applications.

Virtual phone numbers can be set up in a variety of ways depending on your business needs. Here are some common setup types for virtual numbers:

Forwarding: A virtual phone number can be set up to forward calls to another phone number, such as a mobile phone, a landline, or another virtual number. This allows you to receive calls from your virtual number on your preferred device or location.

Voicemail: If you're not available to take a call, you can set up your virtual number to go directly to voicemail. You can then receive a notification or transcript of the voicemail message via email or text message.

Call routing: Virtual phone numbers can be set up to route calls based on specific criteria, such as the time of day, the caller's location, or the type of call. This allows you to prioritize and route calls to the most appropriate person or department.

Interactive voice response (IVR): An IVR system can be set up with your virtual phone number to greet callers with a pre-recorded message and offer them options to connect with different departments or receive specific information.

Call tracking: Virtual phone numbers can be set up to track and record calls for quality assurance or training purposes. This can also help you analyze call data and make informed business decisions.

Overall, the versatility of virtual phone numbers makes them a useful tool for businesses of all types and sizes. By choosing the right setup type for your business needs, you can enhance your communication and customer service capabilities.

Advantages of a virtual phone number

Cost-effective and simple to set up

Setup time for a virtual phone number system is minimal. A solid internet connection and a VoIP setup are all that are required to get started. As a result, there is no or very little cost associated with routine maintenance. For a little monthly cost, a service provider will assign a virtual number to a business. In addition, virtual phone systems have substantially cheaper per-minute calling rates than analog landline systems. Via a virtual number, long-distance calls are more cost-effective. As a result, you can cut costs on a variety of non-essentials without sacrificing the quality of life.

Facilitates adaptability and boosts output

The team can make and receive calls with a virtual number regardless of where they happen to be physically located. Because of this, the team is able to work more efficiently from different locations.

Continues to Act Professionally

A virtual phone number is a crucial aspect of a company's brand. It gives an air of professionalism to the company. Several virtual numbers can be assigned to various groups within an organization, such as customer support, sales, HR, etc. It's also useful for maintaining a wall between your private and business life. A virtual number can be dialed to initiate the call instead of the team member's actual mobile phone number. All calls are routed through the company's virtual number, so no clients are lost even if an employee leaves.

Creating a foothold in the community

Connecting with the neighbourhood is easier with a local phone number. People are more likely to remember and identify with the brand as a result. In addition, customers are more likely to pick up the phone if it's a local number rather than an unknown one. With virtual numbers, businesses are able to collect statistics on call volume and patterns by geographic region. The information can be utilized for tracking the status of calls and for analysis.

Allows for constant connection

Providing round-the-clock assistance to customers is now crucial to the success of any company. A missed call is a potential client lost, and that may be disastrous for a business. With a virtual number, calls are automatically directed to the desired location. Calls are able to be made and received from anywhere, not just at the designated office phone. Hence, enabling adaptability in carrying out the information exchange. Thanks to this innovation, we can guarantee that your call will always be answered. If a group member is unavailable to take a call, calls can be sent to any other smartphone.

Automated Voice Response (IVR) Integration

The virtual number can be used in conjunction with IVR to streamline all incoming and outgoing calls. Cloud telephony supports IVR. Incoming calls are greeted by a taped message and directed to one of many preset destinations. Callers and businesses alike benefit from the shortened wait times brought on by this development.

Provides More Functionality

Besides the standard capabilities of a phone system, the virtual one offers call translation, call forwarding, text and email alerts, advanced configuration options, and more. Simple additions for group members and a plethora of further alterations are also available. These options are not available while making business calls from a mobile phone or a landline.

Overall, a virtual phone number's many benefits to both customer satisfaction and expansion speak for themselves. These capabilities are available to companies that utilize virtual numbers to make outbound calls for business purposes.

Avoid Using Private Numbers for Business

In the early stages of their businesses, many entrepreneurs make do with what they have, which often means using a personal mobile phone for company business and providing consumers with that number. Using your home or mobile phone for business purposes is OK and may even be effective for a while; nevertheless, this will inevitably lead to your personal number being used for both business and personal purposes. In contrast to traditional phone companies, virtual phone numbers do not necessitate the purchase of a separate phone. Using a virtual phone number provided by a bulk sms marketing services provider like CloudContactAI as your primary business line rather than your personal phone number has obvious advantages. If you'd like to keep using your personal mobile phone for business, you can. Calls made to the virtual number will be sent to your regular phone. That's ideal if you want to stay using the same phone but conceal your personal number, and it also gives you the flexibility to divert calls to another phone or multiple phones using the same virtual phone number. Even if you run out of physical phone lines, more virtual phone numbers can be added to your CloudContactAI system.

Make Your Current Phone Number Virtual

To turn your existing number into a virtual number, you can use a virtual phone system or a virtual phone number provider. Here are the measures you can take:

Choose a virtual phone system or virtual sms phone numbers provider: There are several virtual phone systems and providers available in the market, such as Google Voice, Grasshopper, RingCentral, and more. Pick one that fits your situation and budget.

Sign up for the service: Sign up for the virtual phone system or provider you have chosen. You will need to provide your existing phone number during the signup process.

Choose a virtual number: Once you have signed up, choose a virtual number that you want to use. You can choose a local number or a toll-free number depending on your preference.

Link your existing number: After choosing a virtual number, link it to your existing phone number. This will forward calls made to your virtual number to your existing number.

Set up your virtual phone system: Once your virtual number is linked to your existing number, you can set up your virtual phone system. You can customize your voicemail greeting, set up call forwarding rules, and more.

Start using your virtual number: Your virtual number is now ready to use. Give it out to your contacts and start receiving calls on it. You can also use it to make outbound calls, and the caller ID will display your virtual number instead of your existing number.

Put an end to using a landline phone.

Using a landline to manage your business is one of the factors that can seriously slow you down. An outdated landline is a restrictive choice for handling all of your company's phone calls. In the first place, it restricts your freedom to move around, which is often crucial for a young business owner. Change the way you handle your calls by getting a virtual sms phone numbers and forwarding calls to your cell phone instead of letting messages take over when you're not available at home or the office. So, of course, you can conduct business no matter where you happen to be. If you're running a startup?business, you'll likely be needed to spend a lot of time away from your office and phone, increasing the risk that you'll miss important calls from clients and ultimately lose sales.

One Virtual Number Serves Both Voice and Text Messages from Clients.

So, it's preferable to have a specific virtual number that can be used for both voice calls and text messages. As we've already stated, bulk sms marketing services like CloudContactAI allow you to receive a virtualized number or plug in your current, recognized phone number to use as your primary virtual business line for calls and text messages. With CloudContactAI as your virtual system, you'll have a simple time keeping track of all of your business text messages. Customers can text your digital phone number just as they would any other number, but you'll be able to monitor and respond to all of your company's text messages from a centralized dashboard or mobile app integrated into your CloudContactAI account.

Try It Out for Free and See if It Suits Your Needs

A virtual sms phone number is a great way to give your small business a more established and professional appearance to your consumers. You can easily get a new digital number from the many available local and toll-free lines on CloudContactAI, or port in an existing number to use with a virtual system.