How are you using your power today?
Sarah Black
Transforming how we communicate across cultures and lines of difference - Culturally intelligence (CQ) - Inclusive Comms - Training, consulting, assessment Certified Cultural Intelligence Facilitator - CIPR Fellow
This isn't the newsletter I was planning to write today. Like many solo entrepreneurs, I aspire to have a carefully planned pipeline of content.
But something has been on my mind for the last few weeks, and it's time to share it.
I recently spoke to students at Robert Gordon University's MSc in Corporate Communications and Public Affairs. The lecture brief was broadly to discuss ethics in communications based on my experience, so that was only mildly terrifying.
It turned out to be a challenging opportunity for self-reflection. I focused on several significant pillars: crisis decision-making, consent, inclusion, conflict of interest, boundaries, and trust. And I only half-jokingly referred to it as 'mistakes I have made'.
As I wrote, it became clear that the final thought had to be about power.?
One of the first pieces of advice I received as a young, utterly clueless but overconfident communicator was that where there's communications work, there's power.
So, here's what I said to the next generation of communicators.
When you’re starting out in your career, you may not feel like you have a lot of power. It may feel that you have even less if your background and experiences are under-represented in your workplace.
But please understand that you're exercising power every time you set up a photo, draft a social media post, write a copy, or plan a media campaign.
You're potentially perpetuating stereotypes or specific narratives. You may be including some and not others. You're building associations in people's minds. You're contributing to the social discourse and norms around all sorts of issues. You might be shaping the news agenda for the day. You might be influencing someone's experience of the workplace.
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It is so easy to get busy doing all the 'doing' that sometimes we forget how much power we wield as communicators. We can’t challenge and change everything, but as a very wise friend of mine likes to remind me, we can all do small things every day.
My favourite example of the potential for communications to challenge perception positively is the CoorDown 'Assume that I Can' campaign. Here's the video.?
Beyond challenging our assumptions about people with Down syndrome, it is a good reminder that we all need to keep checking our beliefs and biases.
As I reflected and unpacked in preparation for this lecture, I realized that my views on this are what sits at the heart of my passion for sharing cultural intelligence (CQ) with communications professionals. It is such a strong means of reflecting on our power, influence, biases and assumptions when we’re working with others - and then equipping us to do that more effectively.?
But here’s my bottom line for future communicators and for you: if you’re sending any sort of communication out into the world, you hold power and influence. The question is: what are you doing with it today??
If you’d like to chat about how cultural intelligence could improve your communications, email me at [email protected] or message me on LinkedIn.
Watch, read, listen:
I've just finished Expand Your Borders by David Livermore, which explores ten national/regional cultural clusters. Some of it made me smile as I recognized cultural traits from countries that I've lived in or have visited. Some of it made me think about how much I still need to learn and grow in my own cultural intelligence. If you're working across borders, this is essential reading.
My friend and colleague Ema Naito's blog at The Clarity Editor continues to challenge, educate, and inspire me. Her blogs focus on plain language, accessibility and inclusive communication. One of the many things I love about Ema is her willingness to 'wonder out loud' with her reader and to offer insights rather than neat solutions for very complex issues.
Sadly, no recommendations on things to watch or listen to this issue. I've got a lot of podcasts to catch up on!
Proven Nonprofit Leadership Officer: Mission Focused Advocate, Fundraising, Communications, Stakeholder Engagement
10 个月Excellent information Sarah, well done!
Lynda with a Why ?? Relentlessly curious ?? The research I do for organisations informs change in #construction #fuelpoverty and #climate. Both freelance and part time employed.
10 个月This made me pause, "you're exercising power every time you set up a photo, draft a social media post, write a copy, or plan a media campaign." I forget this and I mustn't. Thanks for the David Livermore book recommendation, it looks like it'll perfectly compliment the anthropology course I'm just starting. Nice to see you yesterday (albeit through a screen and with a cat in the way).
Career Development Professional | Law Student | Military family employment specialist | Churchill Fellow
11 个月Sarah Black this post has been in my head since I read it. It is very powerful. It also helped me understand some of the uneasiness and frustration I feel when I see things on social media, or published online and in journal articles by people with a profile or reputation. You've helped me understand the uneasiness stems from those publications sharing a specific message about their work, but inadvertently sharing far more messages that have unintended consequences about how others view the subjects (in this case, the military community) with stereotypes and very specific narratives that don't portray the bigger picture. I'm also more conscious of how I may be doing the same thing. In fact, just this morning a message I shared was interpreted very differently by someone else and I had to provide more context and clarification which didn't negate her point of view but helped to better explain mine. Your post is such a good reminder that we should all consider the power of communication and be more considerate in how we use it. Claire Harris (CPM) this is the post I mentioned to you
Organisational Psychologist, Cultural Intelligence (CQ) Consultant, Coach, Inaugural CQ Fellow, Trainer, Podcast Host of The Shift
11 个月It’s insightful to reflect on power - what we have and how we use it. It’s easy to compare ourselves to others in more significant roles, or with a wider reach and to see what we dont have, instead of recognising what we do have. And always using it wisely and -as the CoorDown video shares - not making assumptions about what people may or may not be thinking, or capable of. I’m not a communicator by profession but I recognise that communication is a core part of what I do as I seek to help people increase their #CulturalIntelligence. Thanks Sarah Black for helping me to reflect on all of those aspects.
Wow Sarah, I love this. The older I get, the more I notice power...and I love this reminder to young professionals (and the rest of us) that we do have power, esp. in comms, and we can wield it, even if it's just a small act, every day. Thank you! (And of course, thank you always for being such an awesome and steady leader and cheerleader! ??)