Understand concerns / constraints of the stake holder, ask open ended questions, find reasons behind their resistance, in addition to it check if there are any issues related to budget , timelines , alignment to business goals, it will help address them.
- Explain to stake holder how changes in project align to organization business goals, show the value and benefit of changes , ROI, competitive advantage and long term sustainability.
- Show evidence using collected data , expert / consultant opinions and explain changes through proper reasoning.
- Involve stakeholders in decision making, make them feel you are part of the change, this would help get buy-in, reduce resistance.
- Be open to adapt, compromise to adjust changes based on concerns raised by stake holders.
- Be proactive, identify relevant risks in advance, make risk mitigation plans, show that you through about these implications and are prepared to handle them.
- If feasible do a pilot study and present data to support the proposed changes.
- Communicate transparently, clearly at frequent intervals, for top priority projects regularly, to build trust.
- Different stakeholders have different view on projects / tasks hence tailor your message accordingly, frame communication in a way it resonates with priorities.
- Build relationships by having informal conversations regularly, maintain strong relationships.
- Ensure you have track record of delivering projects successfully, it makes you win easily.
