How you are evaluated for NOC positions in i2c Inc.

In this thread, I will outline the interview criteria based on which a candidate is evaluated for NOC positions in i2c Inc.

1. Qualification ??

When it comes to evaluating a fresh candidate, the foremost criterion is the academic record. Academic credentials of SSC (Matric) and HSSC (FSc) get higher weightage as compared to the GPA in BS/MS. However, for senior-level positions, the relevant experience gets higher precedence.??

2. Certification ??

Having a certification on your profile boosts the likelihood of an interview call. However, during the interview, the expectation from the candidate is that he/she has a strong understanding of topics covered in the certification, especially the basics. For example, if you have mentioned CCNA or CCNP certification in your profile, you must know the OSI layer model in detail.?

In case a candidate does not have any certification, his/her final year project is evaluated.?

3. Relevant Job Experience ??

This criterion is given careful consideration when hiring for senior positions. We look for prior experience that matches the job description in candidates. It is expected that the candidates would be able to justify the skillset mentioned on their resume during the interview.

For fresh graduates, we consider the semester projects and internship experience for evaluation.

4. Analytical/ Problem Solving Skills???

Scenario-based questions are asked during the interview. We evaluate the approach used by the candidate to solve the problem. The candidate will present his/her assumptions about the problem, information, and strategy used for solving the issue.

5. Linux/Unix Understanding ??

As a NOC administrator/engineer, you will spend the majority of your time managing the Linux-based servers.

It is expected that fresh graduates have used Linux during their studies in the operating system or programming-related courses and have used basic commands of Linux like cp, mv, ls, df, etc.

For seniors positions with 1 to 3 years of experience, we expect the candidate to have RHCSA level skillset in Linux administration whereas principal/architect level positions of 3-6 years should have RHCE level skillset in Linux administration

6. Scripting/Programming/Automation ??

We are a small team managing a large mission-critical infrastructure that is running Online transaction processing (OLTP) platform therefore we use automation extensively. We use tools like puppet and ansible along with scripts written in bash and python.

It is expected for candidates to know any programming language. Showcasing your work on sites like GitHub, StackOverflow, and youtube is considered a huge plus point.

7. Infrastructure and Networking ??

The NOC team is responsible for managing the data centers. It is expected from candidates to have gone through networking courses and have a solid understanding of the OSI model.

System designing capabilities are required for senior/experienced positions.

8. Storage administration ??

We manage multiple SAN and NAS storage arrays ranging from entry-level (50k IOPS) to mission-critical devices (2 Million IOPS).?

Fresh graduates are evaluated based on their knowledge about storage devices like media type, raid levels, connectivity type, etc.

Experienced candidates are evaluated based on their knowledge of SAN topologies, storage designing techniques, fiber switch connectivity, etc.

9. Communication Skills ??

The NOC team works with vendors, customers, and extended teams distributed worldwide. The English language is the primary medium of communication with external parties. We expect the candidate has an intermediate level of proficiency in English.

10. Decision Making – Critical Thinking Skills ??

We check your ability to make decisions based on logic and then communicate your reasoning to convince others. For the evaluation, We gave scenario-based questions related to your past roles to test your aptitude for pinpointing issues and coming up with logically valid solutions.

11. Project Management skills ??

NOC team is providing support to our internal and external customers. We have multiple projects in progress for ever-expanding infrastructure. Each member has to lead projects at some point in time. It is critical to select a candidate who is capable enough to take charge and lead the project.

During this section, we ask about the present and past projects, and what role was played by the candidate. For fresh grads, we evaluate their approach during their semester and final year projects. Having certification like PMP is a plus point.

12. Technical Documentation ??

We expect the candidate has experience in producing technical documents such as howtos, technical blogs, etc. This is because part of our job is to build design documents for the projects along with drafting guidelines and daily task lists for other team members.

Fresh grads having experience with paper writing get an advantage?.

13. Flexibility/ Adaptability/ Availability ?

Due to the nature of our job, the NOC team works 24 x 7 x 365 in rotating shifts. It is 5-day work with 2 days off (not necessarily Saturday-Sunday). Shifts get changed after a month or two. We specifically inquire the candidate about his/her willingness to work in rotating shifts. Night shift gets an extra allowance.

14. Motivation ??

Motivational fit is an important part of our interview process. In this section, we ask questions to assess the motivational fit e.g. likes and dislikes about the field of job or study, ideas about the workplace, mentoring experiences, and expectations.

15. ???????????????? ??

It is important to evaluate the candidate's preference for working in groups whether, he/she?prefers to be a leader, a mediator, or a follower during team projects. Along with that, we try to know how easy he/she is to get along with, which is important in almost any work environment.

During this phase, we discuss the past interaction of candidates with their team members on previous projects.

16. ???????????????? ?????? ???????????????? ?????????????????????? ?? ?? ????

Keeping yourself updated with the latest industry tools and technologies is a crucial part of our job. We expect that candidates are interested to add value to the team and the workplace by learning and sharing knowledge and skillset. We assess the candidate regarding the skillset he/she has acquired to make the job easier, and what new technologies he/she is learning.