How to Work in a Hotel with People that you Hate?

Let's start out with this fact: Annoying people are inevitable in Hotel Work. Work colleagues, long-term and regular guests, suppliers and the competition - you can't hide from them forever.

But here's another fact that you may not want to come to terms with - hate is a destructive feeling, and one that you have complete power over. Think about it for a second. Do you really hate this person or do they just annoy you a little? Hate, after all, is defined as "an intense loathing for someone or something".

But what can you do in Hotel Work to cope with this? Here are several ways to deal with those people you just don't like. Remember, we can't change others, only ourselves. And by changing how we view these people, we can overcome our feelings and become stronger.

Don't Obsess Over Their Comments If you do give them this space in your mind, as Esther Lederer famously said, "Hanging onto resentment is letting someone you despise live rent-free in your head."

Don't Compete against them Are they constantly making themselves to be better than you? They'll tell you they ran 10 miles before the early shift and just bought a new car? Some of this may be true, most will be a complete lie. Just say, "Oh, cool!" Don't engage in it.

Walk Away If you see this person regularly they will soon learn that their behaviour will only result in you walking away. They can then decide whether they will address you carefully next time, or they will find another person and still maintain their awful attitude.

Understand Yourself Sometimes that rude person is…YOU! Maybe not today, but there have been times that you were not aware of your rudeness, but others were. Are you being overly sensitive because it's something you do?

Add the Words, "In My Opinion…" to the Things People Say If an annoying person says, "That won't work!" you should consciously hear, "In my opinion, that won't work." With one phrase you have diffused the entire enraging comment. Now, it's just an opinion.

Tell Them your Opinion It's not always easy to tell the truth in a Hotel, but it will save your sanity in the long run. Some people don't know their behaviour is annoying until you tell them. Once again, it's toxic for you to quietly rage at their behaviour. Get it all out in the open.

Watch How Other People Deal with Them That person you dislike may have a really good way of annoying you. But other people, they don't seem to affect at all. How are they dealing with them? They may give you a new perspective or a few tips for rising above the problem.

It's Nothing Personal But remember, most annoying people are like that with everyone. They are just stupid, rude, or mean to everyone. When they are saying rude comments to you, or even about you, it's easy to get upset, but step back and look at the bigger picture. Is this how they talk to everyone? Are you really being singled out? When you realize that it's just who they are, and you're in the same situation as everyone else, it's much easier to cope with it.

Remember, the people in your life that you "hate" are just people. They are flawed. They are annoying. But aren't we all sometimes? By simply changing the way you deal with them, and their comments, they don't ever have to let them annoy you again.

How do you deal with people you dislike? Please share in comments!

Through his electronic writing, Stephen attempts to help those without the time or often the money to attend College by providing them with Learning.

Watching these vlogs and reading these blogs will assist hospitality students and workers in the Global Hospitality Industry to train and develop using Social Media.

ABOUT THE AUTHOR: Stephen Sawyers brings 20-years of Hotels and Hospitality Management to his book writing.

These blogs and vlogs are intended for hotel workers, supervisors and managers who are (or want to become) actively engaged in learning and development around the world.