How Winning Companies Handle Substance Use & Mental Health (Hint: They Don’t Ignore It)

Let’s be real—hospitality has a problem.

Substance use and mental health struggles aren’t just “personal issues” that managers should tiptoe around. They’re business problems—ones that cost restaurants, bars, and hotels millions every year in turnover, absenteeism, and lost productivity.

Join my upcoming webinar and discover the secret sauce.

The best companies in this industry aren’t just aware of this—they do something about it.

Here’s what they get right:

?? They Train Their Managers to See the Red Flags. Winning companies don’t wait for a crisis. They equip their leaders to recognize the early signs of burnout, anxiety, and substance use—before it spirals. If your managers don’t know what to look for, they’re already behind.

?? They Make Mental Health a Leadership Priority. Successful brands don’t push the responsibility onto HR or expect employees to “figure it out.” Their leadership teams invest in a proactive strategy—clear policies, structured conversations, and support systems that actually work.

?? They Handle Tough Conversations with Confidence. The best managers don’t avoid awkward topics. They’re trained to have direct, supportive conversations—without making it punitive, weird, or a legal minefield.

?? They Partner with Experts. They don’t try to DIY a solution or hope for the best. They bring in specialists to build real, sustainable strategies.

And guess what? These companies are winning because of it.

Now, let’s talk about your team.

If your managers aren’t trained to recognize and address these challenges, you’re losing money, people, and credibility every single day.

Last Call Coaching works with hospitality leaders who are serious about shifting their culture. We help managers get the training, tools, and confidence to support their teams—so they stay longer, perform better, and actually enjoy their work.

Want to be one of the winning companies?

Let’s make it happen.

Book a strategy session HERE

Want to see HOW this could work for you?

Drop a ‘??’ in the comments or DM me ‘WINNER’ and I’ll send over the details.

Have a great weekend,