A long-term goal that small-business owners always keep on the back burner is growth. I get asked many times (in person, direct messages and emails) the same questions-- "We want to increase our revenue, but we do not know how to sell more..." "We are unaware of strategies and technologies such as a good Customer Relationship Management (CRM) system that can help us reduce man hours..." For this reason, many local business projects stagnate or die when their expansion of revenue opportunities are stopped. Keep on reading and I will provide you with a few benefits for automating key areas of your business to improve your experience and that of your customers by using technology, ingenuity and creativity.
- Implement continuous workflows. With automation and an established control system you can run production at your company 24 hours a day with consistent output.
- Cost reduction and faster production. In turn, this translates into better customer service. Reducing cost increases your profits. Faster production equal happy customers. Happy customers equal happy employees.
- Automate your Q/C. Implementation of automatic quality controls helps you standardize both production and reactions to quality issues. Limits your room for errors.
- Team productivity. Automation boost the productivity of your teams. This will free them from repetitive tasks. Employees can attend to more complex and high-value tasks. Happy employees equal better customer service.
- Human Error Prevention. Automation and control systems can promote reduction of inefficiencies linked to “human error”. This will let your vetted and established processes respond automatically to orders and events, programmed in a way that avoids errors and other similar problems.
- Data and Reports. Through automation and control system you can expand your access to Business Intelligence. Small businesses can access valuable data to guide their decisions, being able to forecast expansion of revenue opportunities or better adapt to market trends and needs.
- Greater security. Automation and control systems can be aimed at detecting problems before they occur, assuming not only an improvement in security but also a reduction in associated expenses and lost man hours.
It is no longer a secret that automation and control systems opened the door to a multitude of advances in all types of small businesses. In today's highly competitive markets, automation and control systems are key to facilitate a multitude of processes for your business. Small businesses can have access to data on which they can leverage to make decisions and detect opportunities for improvement, in addition to guaranteeing the quality of their products and services and an extraordinary customer experience.
