How we know our treatment works - the value of your feedback

How we know our treatment works - the value of your feedback

At Combat Stress, we encourage veterans to share feedback both while they’re having treatment with us and after they’ve completed it. We collect feedback from veterans using online questionnaires where they can record their symptoms, wellbeing, goals and overall experience of receiving help from Combat Stress. This feedback helps us know whether a veteran has recovered, whether our services are valued and if they are making a difference. Our clinicians will also ask veterans for feedback throughout their treatment journey so they can assess the effectiveness of their care and adjust this to ensure the veteran's needs are being met. It also helps us identify trends and patterns for the benefit of the healthcare sector and veteran community as a whole.

Thanks to our commitment to collecting clinical data, we know our treatment works. The latest outcome data from our intensive treatment service shows that 85% of veterans achieved a clinically significant reduction in PTSD symptoms: and 59% no longer met the criteria for Complex PTSD.

Colleen Gruenwald

Alana Care Solutions

4 个月

I’m curious if you have ever considered promoting parkrun as method of reducing stress. Local UK ???? GP’s actually prescribe parkrun as a way of reducing struggles with mental health, fitness and isolation. It’s an amazing free local community event. I would be happy to discuss this with you further.

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Simon Harding

Chill shift lead Muller Milk & Ingredients Distribution

4 个月

The Veterans affairs minister could also look at why Combat Stress Scotland has lost all their government funding .

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Andrew Ottaway

Meaningful progress happens when we challenge perspectives, engage in dialogue, and push for better standards.

4 个月

Feedback from service-users and service-providers is critical to the future of any service. We have a wide range of services for the Armed Forces community but the provision of feedback mechanisms is patchy. Perhaps Office for Veterans' Affairs, Alistair Carns or NHS Veteran Aware could look at improving the way we engage to ensure we capture the information in order to validate current provision, and to ensure we understand where we need to make improvements for the future? If there's a factor which serves to inhibit feedback it may be a fear of detriment for raising a contentious issue. One solution might be to use a platform such as WorkInConfidence to enable conversations on difficult topics.

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