How Are We Going Into 2024 Stronger Than Ever? #BluePrismWrapped

If you've checked out our recent wrap up, you've probably caught wind of the awesome stuff happening with our customers, products and how we’re shaping the conversation around automation and gen AI.?

It's fantastic to spill the beans on what's cooking behind the scenes! But you know what they say … actions speak louder than words.??

That's why we've put together a highlight reel of our top-notch achievements, customer reviews and noteworthy news.?

Analyst Firms Agree: We’re A Leader??

We’re thrilled and very proud to have been recognized by several independent analyst firms throughout the year. We believe this is a true testament to our commitment to crafting the most comprehensive IA suite in the market that benefits our customers and drives their success.??

We started off 2023 strong, being recognized as a Leader in The Forrester Wave?: Robotic Process Automation, Q1 2023. Evaluated among 15 top vendors, SS&C Blue Prism received the highest possible scores in the criteria of vision; roadmap; pricing flexibility and transparency; partner ecosystem; security; bot deployment; low-code/no-code capabilities; design environment; and application control.??

Then, in August, we were named a Gartner? Magic Quadrant? RPA Leader for the fifth time. We believe this is an incredible achievement. The report criteria are based on RPA organizations’ completeness of vision and ability to execute that vision. At the same time, Gartner ranked SS&C Blue Prism first for the Unattended Automation Use Case (4.34/5) in the 2023 Gartner Critical Capabilities for RPA.??

By early October, we had three recognitions under our name: Everest Group PEAK Matrix? Assessment 2023 named SS&C Blue Prism a Leader in the RPA category for the sixth year in a row.??

And most recently, we received the amazing news that we were named a Leader and a Star Performer for the first time in Everest Groups’ Process Orchestration Products PEAK Matrix? Assessment 2023 — Update, making us the only combined RPA and BPM vendor that’s a Leader in both of Everest Group’s RPA and Process Orchestration categories – rounding off the year by hitting all the right notes.???

We've attained a leadership position in every report for the first time this year, solidifying our consistent upward trajectory. Our commitment to keep growing is evident — we’ve expanded our product offerings to provide even better, scalable solutions for IA — and the recognition of our achievements is a direct result of hardworking teams and invaluable support from our community of customers!?

Not Just Analysts — From Users Too?

We also have had amazing feedback from our users, including the latest Gartner? Peer Insights? reviews we’ve received. These reviews are a collection of independent ratings and reviews of enterprise technology solutions by end-user professionals for end-user professionals.??

We're immensely grateful for the reviews we received on Peer Insights throughout the year. Your candid feedback has been instrumental in shaping the way we operate and the services we provide. Let's take a moment to highlight some of the standout comments shared by our fantastic users about our IA platform.?

Our ease of use:?

“The way we can structure processes and visually display the process flows is very business friendly. The studio looks follow a structure similar to popular process flow applications, allowing clear conversations with non-technical users. Generally speaking … [using SS&C Blue Prism] is simple to learn: new team members can be up and running after a couple of weeks of training, and expand their knowledge on more complex processes as they build experience.”?

• RPA lead, consumer goods, finance?

Our all-in-one solution:?

“I like the way this tool integrates AI and machine learning capability to enable automation of complex business processes and workflows.”?

• Veterinary manager, miscellaneous??

Helps users focus on what really matters:?

“This tool streamlines, automates and optimizes complex business processes and workflows hence increasing productivity, efficiency and saving operational cost and time. It enables digital transformation of workflows.”?

• Country chief executive, finance (non-banking)?

“[SS&C Blue Prism solutions] helps the team to reduce huge manual effort & time. [SS&C Blue Prim] helps to eliminate the error, reduce [operational] cost, streamline the process by reducing lead time … It brings time-saving more than 500-600 hours annually.”?

• Contract and PO admin, manufacturing??

This year, your reviews have provided us with rich insights into your experiences with our IA platform. We are truly grateful for those who spend the time to share what they think. Your voices and experiences play a pivotal role in our development journey.?

In the News?

Let’s peek at the headlines featuring our contributions and catch up on the noteworthy narratives that shaped 2023:?

Business Insider — IA and AI in healthcare?

One of our customer stories about how automation saves thousands of hours on data retrieval and cuts wait times was featured by Business Insider. The article covers how healthcare firms are using AI to automate tedious and repetitive tasks so healthcare staff can focus more on the human side of patient care.?

Forbes — Human-in-the-loop automation?

When does AI need a human-in-the-loop? Forbes interviewed Kavitha Chennupati , our senior director of product management, in an article about the spaces where humans fit into AI automation. Kavitha shared great insights about the advancements of intelligent document processing (IDP) technologies, automation-first workflows and the rise of AI-based decision systems.??

InformationWeek — Generative AI and automation?

Amidst the surge of interest in generative AI earlier in the year, we took the lead in exploring its relationship with automation. Our experts were readily available to provide guidance, insights and comments. Tony McCandless CMgr,FCMI, FBCS , former U.K., Ireland and Benelux managing director at SS&C Blue Prism, spoke to InformationWeek about generative AI’s role in automation, process intelligence and more.??

VentureBeat — Recession-ready with IA?

Organizations were facing a tough year and we wanted to articulate the power of intelligent automation for these times. Colin Redbond , global SVP for product and strategy, guest wrote for VentureBeat about being recession-ready with IA. Discover the ongoing significance of focusing on digital transformation and common pitfalls to steer clear of.?

Roll the Credits!?

Well, there you have it. 2023 is officially a wrap! It’s been a year packed with victories, lessons and loads of growth. We’ve got more up our sleeve though, so closely follow us in 2024 because we’re bubbling with excitement for what’s in store!?

Let’s keep thinking beyond limits and unlock the true art of what’s possible with intelligent automation.?