How we Build OMS to craft a Success Story for a US-Based Customer

One of our clients, a small business in the Food Business industry, was struggling to keep track of their orders across multiple channels, resulting in delayed deliveries and frustrated customers.

They were manually tracking orders on spreadsheets, which was time-consuming and error-prone.

Our team at Ridiv Technologies worked closely with the client to understand their business requirements and developed a customized Order Management System (OMS) that could handle orders from all channels in a centralized manner.

Tech Stack Used to Develop the Order Management System

We used Python and Django to develop the OMS and integrated it with various e-commerce platforms, including Shopify, WooCommerce, and Amazon.

We also incorporated a dashboard that provided real-time order updates, allowing the client to track orders and monitor inventory levels in a more efficient manner.

The new OMS helped our client to streamline their order processing, reducing errors and delays. They were able to manage orders from a single platform, resulting in faster order fulfillment and improved customer satisfaction.

Metrics Improved

The client reported a 30% increase in order processing efficiency and a 20% reduction in order errors after implementing the new system.

We continue to work with this client to provide ongoing support and maintenance for their OMS, helping them to stay ahead of their competition and grow their business.