How VoIP Phone Systems Improve Productivity & Save Costs

VoIP phone systems are a great option for any business: they're scalable, cost-effective, and easy to manage. With the PSTN switch off coming up in 2025, all businesses will need to make the switch to VoIP - here's how switching could help improve your organisation's productivity and improve your bottom line.

VoIP phone systems use your internet connection to make calls, rather than a traditional landline.

There are lots of advantages in switching to VOIP if you’re currently using a landline. VoIP calls are cheaper, completely flexible, and really simple to use. At Piran we’re all about supporting businesses as they grow, and VoIP systems are a great way to improve productivity and reduce unnecessary costs.

If you’re already working with a VoIP system but would like to chat about how we could help you save money, feel free to contact us for a free consultation.

Why VoIP?

VoIP calls are cheaper than traditional landline phone calls, especially when it comes to making long distance or overseas calls. You can make calls from anywhere there’s an internet connection, including voice and video conference calls, using a handset or your own mobile phone. You’ll get all the features a traditional phone system provides (like caller ID, call waiting, voicemail and call blocking) but with added flexibility.

VoIP systems can integrate with your existing cloud-based systems helping you streamline the way you work: customers can be seamlessly transferred between phones and departments, and some providers offer browser extensions and mobile applications that allow you to make calls from directly within your browser or from your mobile phone.

Cloud-based phone systems

VoIP systems are cloud-based, which means you can access them from anywhere with complete flexibility. We work with a range of different providers, and we’ll help you find the provider and the package that works best for your business.

One of the cloud-based VOIP providers we work with is 3CX. We’re a 3CX Gold Partner and Reseller, which means we can offer you the best deal on 3CX licenses, and our support team is highly trained to offer you the best level of support. 3CX is really secure and integrates with existing databases like your CRM. 3CX offers lots of features previously only available through really high-end systems at a much lower cost.

If your team is currently working remotely, or you offer flexible working to your staff, a VoIP phone system means your team can continue using their office numbers to make and take calls from anywhere with an internet connection. You can read about how cloud-based phone systems helped our client, PFA Research, during the Covid-19 lockdown in our PFA Research Case Study.

Read more about the benefits of 3CX here, or contact us to chat about moving to a cloud-based phone system.

Reduce costs with VoIP

In many cases, VoIP phone systems can be used with the hardware you’ve already got, reducing the need for new equipment – so switching to VoIP doesn’t have to be a costly process. You can adapt your existing hardware using a VoIP converter or VoIP telephone adapter that plugs into any computer, which means that installation is simple and inexpensive.

Often VoIP offers unlimited internal calls, and you can host in the cloud, avoiding the high setup costs associated with traditional systems.

Hardware

We work with Yealink, who provide the handsets we use. Yealink provide industry-leading VOIP business phone systems that can be set up to integrate with Microsoft teams and Skype for Business. We’re a certified Yealink partner, which means we can offer you the best deal on hardware, and our team provide the best possible technical support.

Get in touch to find out more about VoIP phone systems

If you’d like speak to us about making the switch to VoIP ahead of the PSTN switch off deadline, or about ongoing support for an existing VoIP phone system, get in touch to chat about how we could help.

This article was originally published on the Piran Tech website.