How VoC Programs Go Wrong
Satrix Solutions
Full Service Customer Experience/Intelligence, Voice Of Customer (VoC), Employee Engagement Market Research Agency
What are the risks to collecting customer feedback? We outline two reasons when gathering customer feedback may actually be harmful to your company.
B2B SaaS Leader's Guide To CS
Over 17 years in the B2B SaaS industry, Angeline Gavino has worked primarily in startups, guiding them through various stages of growth.
Get to know one of Satrix Solutions' VP of Client Experience & Strategy, Tami Kinney.
Instilling CX Into Every Aspect Of A Company
Caroline Quinlan CXAD (Dip) , the Customer Experience Strategy Manager at Electric Ireland , part of ESB, one of Ireland's largest energy providers, has given her a dynamic and diverse role.