How to View and Manage Digital Orders in Amazon in 2024

To view your digital orders on Amazon, first go to the Amazon website and click on the "Accounts & Lists" tab located in the top right corner of the screen. From the dropdown menu that appears, select "Account". On your account page, click on the "Your Orders" option. Finally, at the top of the order history screen, click on the "Digital Orders" tab to access a list of all your digital purchases.

>> Click Here to View and Manage Digital Orders in Amazon in 2024

Locating Your Digital Orders

Amazon stores your digital orders separately from physical orders. Here are the steps to find them:

1. Go to Amazon.com and click on “Accounts & Lists” near the top right.
2. Under “Digital content and devices”, click on “Your Content and Devices”.
3. This page shows all your digital content purchases for Books, Music, Videos, Apps & Games. Click on any category to view those orders.

You can also access digital orders directly from the dropdown menu near “Accounts & Lists”. Click on “Digital Content” to see your purchases.

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Viewing Order Details

To get more information on a digital purchase:

1. Locate the order as shown above and click on its title.
2. The order details page shows the product description, delivery method, date purchased, seller details, and current download status.
3. If available, click “View purchase details” for the complete order summary including price, quantities, etc.

From here you can also download the content if needed.

Downloading Purchased Content

The order details page allows downloading an item you've purchased:

1. Click the “Download” button for the content you want to download.
2. If prompted, choose a device or reading application for the download.
3. Follow the instructions to complete the download process.

Note that PDF documents and scanned items cannot be delivered wirelessly. You would need to view them on a computer browser.

Returning Kindle Books

Amazon offers refunds on eligible Kindle books within 7 days of purchase:

1. From your digital orders, click on a Kindle book purchase.
2. Look for the “Return for refund” button and click it.
3. Confirm the return on the next page.

You can also return books and manage content from the Manage Your Content and Devices page.

Managing Subscriptions

For digital subscriptions like Audible or Kindle Unlimited:

1. Go to “Your Account” from the dropdown menu.
2. Under “Ordering and shopping preferences”, click on “Memberships & Subscriptions”.
3. This page lists all your active subscriptions. Click “Cancel subscription” to cancel any subscription.

You can also view billing details, renew a membership, or change renewal settings here.

Managing Video Rentals or Purchases

To see your rented or purchased Prime Video content:

1. Hover over “Accounts & Lists” and click on “Your Video Library”.
2. All your purchases and rentals are listed here.
3. Click the three dots beside an item for options to watch, return, delete or get refunds on video rentals.

You can also view streaming history and manage settings for video playback and downloads.

Conclusion

Managing digital orders is easy in Amazon once you know where to find them. View your purchase history, download eBooks, return Kindle titles, and cancel subscriptions right from your account. With these steps, you can stay on top of your Amazon digital content.

Frequently Asked Questions

How do I download an Audible audiobook?

On the order details page, click the "Listen Now" button to deliver the audiobook to your device and listening app. You can also go to "Your Content and Devices", click on the audiobook and select a device to download it.

Why can I not view my PDF purchase?

PDF documents purchased from Amazon are only viewable from an internet browser. Go to "Your Content and Devices" and click the PDF title to view it on Amazon's reader.

How do I get refunds on expired Kindle Unlimited books?

If an eBook you borrowed is pulled from the Kindle Unlimited catalog while still on your device, you can request a refund of the book's price. Contact Amazon Customer Service for help with refunds on expired borrowed books.

How long is an Amazon Prime Video rental available?

The standard rental period for Prime Video is 30 days from when you first click Play. You have this period to start watching the video and 24 hours to finish watching once started.

Can I gift a purchase to someone else?

Yes, for eligible digital purchases, you will see a "Buy for others" option to purchase and gift content. Select the gifting option before checkout and you can send an eGift to another recipient.

Expert Tips for Managing Digital Orders

Use these expert tips and tricks to improve how you manage digital purchases:

• Turn on 1-click ordering in Your Account to speed up digital reorders of books or music.
• Use the Kindle app and Audible app to centralize your eBook and audiobook libraries.
• Add books to an Amazon Wish List so you can easily find and buy them later.
• Set up household profiles to share Prime Video, Amazon Music, Audible, Kindle content and more with family.
• Review the Digital Content Return Policy before purchasing to understand what's returnable.
• Toggle digital subscriptions off and on to take breaks without losing access long-term.