How to use Microsoft Teams
At its most basic level, Teams is a messaging tool that enables text communications between users, whether they are in the same office or work remotely.
It supports group chat rooms with threaded conversations, as well as private messages between staff. When necessary, users can jump from instant messaging to a video call at the push of a button. Teams is more than a communications tool: it also combines strong content collaboration features, thanks to integration with Microsoft’s software portfolio.
Teams is one of several collaboration applications in Microsoft’s portfolio, with Yammer, Outlook and SharePoint all providing some overlapping functionality.
From the offset, it is important to have a strategy or processes in place that will keep your data secure and available to you if a Team is deleted. What happens all the documents a Team shared if that Team gets disbanded/deleted?.
Microsoft Teams deployment challenges
Despite strong vendor interest in offering team collaboration, it remains a relatively new technology for many business IT users. As with the deployment of any team chat tool, there are challenges in deploying Teams.
While some employees are eager to try new tools such as Microsoft Teams, many are more often content to stick to familiar apps and may need more encouragement to embrace a new way of working. Putting the organization’s weight behind proper training is key to successful user adoption.
Once IT teams have properly tested Teams, strategies and training plans should be put in place to aid migration. Change management strategies are required, such as “creating pilot groups, finding enthusiastic adopters and power users. Starting with a small group that will demonstrate to the decision maker the business benefits such a collaboration tool can bring to the business is always a quick win.
Another key to success is finding a service management company that has the experience in network and more important a deep understanding of voice platforms. Outsourcing the management of your Teams platform for design and support can save your alot of heartache and hard earned cash at the end of the day.
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