How Translation Can Save Your Business Time and Money
Translation has its benefits; it can bridge language barriers, improve communication, and expand your business’ horizons. However, there are plenty of ways translation services can benefit your company internally. Here are our top four ways that translation can save your business time and money:??
1. Avoid Risks?
To start, translation is a fantastic way to avoid risk in a multicultural workplace. When working with non-native English speakers or limited English proficient speakers, it’s vital to have key documents accessible in the employee’s native language. Employee contracts, medical records, and onboarding materials all require translation to avoid misconduct, mistreatment, and misunderstandings.??
To ensure your employee’s vital legal documents are translated accurately, document translation services provided by experienced legal translators are best; however, other key documents, like employee onboarding materials and codes of conduct, don’t necessarily require legal translation.?
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2. Improve Service?
Working with experienced translators and interpreters in your business can improve customer service metrics. For example, professional English-to-Spanish translation and interpretation services can improve customer relationships in areas with a large Spanish-speaking population. More often than not, non-English speakers in the United States often face extended wait times in person and over the phone when dealing with customer service. Moreover, translating at a checkout counter via Google Translate is time-consuming and unreliable, and on-call interpreters are expensive. Utilizing effective speech-to-speech translation can help mitigate these wait times by making all of your employees bilingual while ensuring they receive accurate translations promptly.?
In call centers or areas with higher limited-English populations, having a well-rounded customer support network to handle non-English help requests. By equipping your call centers and customer service departments with speech-to-speech translation equipment, you can effectively reduce excruciating wait times for your clientele. Reducing wait times and improving customer service is a great way to improve compatibility with non-English speaking communities.?
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3. Relieve Pressure from Employees?
A popular way to avoid investing in a translation is to use bilingual employees to translate all your critical content. However, bilingual employees aren’t translators or interpreters—they’re employees with set job duties. Asking an employee to translate your confidential legal documents is most likely outside their job’s scope, and requesting an employee step away from their current project to translate content or interpret for another employee detracts from their work.?
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Finding Affordable Language Services??
So, how do you find affordable translation services???
On the bright side, there are many ways to get an affordable translation. AI translation services are a fantastic place to start, especially with crucial documents that don’t require much legal or technical expertise. For highly accurate, affordable translations, human post-editing services add a little more to your final bill but can ensure long-term accuracy for content. In addition, there are a few things you can do to ensure your translations don’t go over-budget:?
For more information about finding affordable translation services, building a translation budget, and finding the perfect translation service for your needs, check out our blog. To get started on a translation project and receive a price quote for services from vetted professional translators, contact us for more information.?