How a Tough Project Made Me a More Resilient Agile Coach
Ali Lavasani
Sr. Scrum Master @ National Bank of Canada | Agile Coach | Project Manager
Have you ever faced a daunting project that made you question your abilities? As an Agile coach, I’ve had my share of challenges, but one project stands out as a career-defining experience. It pushed me to my limits, forcing me to grow unexpectedly. This is how that challenging project transformed me into a more resilient Agile coach.
The Challenge That Started It All
Setting the Scene
It all began when I was asked to guide a struggling organization through an Agile transformation. On paper, it sounded straightforward: coach the teams, guide leadership, and align everyone on Agile principles. But it was like trying to steer a ship in the middle of a hurricane.
My Initial Approach
I started with my go-to strategies: Agile training sessions, scrum ceremonies, and one-on-one coaching. These techniques had worked before, so why wouldn’t they work now?
Early Warning Signs
It didn’t take long to realize this wouldn’t be a typical transformation. Resistance was everywhere—leaders were skeptical, teams were disengaged, and the organizational culture was anything but collaborative.
The Turning Point
Why the Old Ways Failed
My initial approach wasn’t making a dent. I was frustrated and, honestly, a little overwhelmed. That’s when it hit me: I wasn’t just dealing with a project issue—I was dealing with a people issue.
A New Mindset
I had to change my mindset. Instead of focusing solely on frameworks and processes, I needed to prioritize understanding the people behind the work.
The Power of Emotional Resilience
Emotional resilience became my superpower. When tensions ran high, I learned to stay calm and grounded, even when faced with conflict. It wasn’t easy, but it made all the difference.
Strategies That Worked
Building Trust with the Team
The first step was building trust. I listened more, judged less, and worked to understand the team’s perspective. Slowly, walls began to come down.
Incremental Wins
Rather than aiming for significant, sweeping changes, I focused on small, manageable wins. Each success, no matter how small, helped build momentum.
Reflection and Adaptation
After each sprint, I started reflecting on what worked and what didn’t. This constant adaptation kept us moving forward, even when the path wasn’t clear.
Lessons Learned
Resilience Is Key
If this project taught me one thing, resilience is the cornerstone of effective Agile coaching. Challenges will come, but how you respond defines your success.
The Value of Self-Awareness
I also gained a deeper understanding of my triggers and biases. This self-awareness has made me a better coach and a better leader.
Conclusion
Looking back, that challenging project was one of the most rewarding experiences of my career. It taught me the true meaning of agility—not just in processes but also in mindset and spirit. If you’re facing your uphill battle, remember this: every challenge is an opportunity in disguise.
FAQs
What is emotional resilience, and why is it important for Agile coaches?
Emotional resilience is the ability to stay calm and composed under pressure. It’s crucial for Agile coaches because it helps them navigate conflicts and inspire team confidence.
How can I build trust with my team during challenging projects?
Start by listening actively, showing empathy, and being consistent. Trust takes time but is worth the investment.
What are some practical tips for managing resistance in Agile transformations?
Focus on communication, involve stakeholders early, and celebrate small wins to show progress.
How do I maintain my energy and focus during challenging projects?
Prioritize self-care, set boundaries, and lean on your support network when needed.
What’s your biggest lesson as an Agile coach?
The biggest lesson is that agility is as much about people and culture as it is about processes and tools.
Your Turn
What’s the most formidable challenge you’ve faced in your Agile journey, and how did you overcome it?
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1 周Great insight! ?? I will eagerly use your experiences ??