How today's generation is forcing restaurants to change -> And why it could be the best thing to ever happen to the industry.

How today's generation is forcing restaurants to change -> And why it could be the best thing to ever happen to the industry.

A quick 3 minute read today.


Let's talk about the new workforce in the restaurant industry... Along with some of the statistics associated with the "new normal"


8 out of 10 people applying for restaurant jobs have never worked in restaurants before.

To me, that translates to... only 20% of us are crazy enough to try the industry again.

Next, the average length of employment for those 80% is 52 days.

52 days before they decide restaurants aren't for them, and they quit.

I think we all know that this isn't sustainable.


We also know that workload and stress have a lot to do with retention, so have a look HERE at how we help restaurants every day to reduce stress and burnout by proactively managing employee workload.


Now I can't tell you how many times I have heard someone say to me that GEN Z is lazy, that they don't show up, they ghost interviews, or they don't want to work.

But I believe that they just have higher expectations than some of us did when we started, and that it is going to force the restaurant industry to do things differently if we hope to have them work with us.

I truly believe that GEN Z could be one of the best things to ever happen to restaurants... as long as we are prepared to listen to them and learn from them.


I am sure that this is going to cause some discussion, or some opinion... so let's talk about it. DM me Jim Taylor and let's have that discussion.


I always try to compartmentalize things, so I can really understand what is happening... and these are 4 things I think that today's generation is going to do to positively influence the restaurant industry.


  1. Technological proficiency: Gen Z has grown up in a digital era and is known for its strong technological skills. This proficiency can greatly benefit the restaurant industry, which has increasingly embraced technology to enhance operations and customer experiences. There is a huge opportunity to lean into this for restaurants, both from a staff and guest perspective.
  2. Sustainability and ethical considerations: Gen Z is environmentally conscious and actively seeks out sustainable and ethical practices in various industries, including food.
  3. Social Media Influence: Gen Z is highly active on social media platforms and has a significant influence on trends and consumer behavior. They are skilled in creating and consuming digital content, and their opinions and recommendations hold weight among their peers. Restaurants can leverage Gen Z's social media influence to promote their establishments, attract new customers, and enhance brand awareness. Because every company should be a media company!
  4. Work-Life Balance Prioritization: Gen Z places a high value on work-life balance and prioritizes personal well-being. This mindset can positively impact the restaurant industry by promoting healthier work environments and employee satisfaction. Gen Z's emphasis on self-care and mental health can encourage restaurants to implement policies and practices that support employee well-being, such as flexible scheduling, wellness initiatives, and fair labor practices.

Find out how I help restaurant operators every day improve the work-life balance of their teams by proactively protecting employee workload.

Email me at [email protected] and I will gladly show you.


These are just a few reasons why Gen Z is beneficial for the restaurant industry.

Restaurants all over the world are looking for ways to improve the work-life balance of their team, and to improve process at the same time.

That being said, I would encourage you to have a look at?Notch . They are literally shaving multiple hours a week off of management routines, allowing them to better focus on the most important things in the business more... Or just get more time off.

They are changing the industry through improved invoicing, ordering and accounts payable processes, which is an incredible opportunity, and is easily accepted by GEN Z.


Until next week,


Jim


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Oh and one last thing...


Whenever you are ready, I wanted to share a few other ways I help restaurateurs every day.

  • If you are a restaurant operator or owner who realizes that increased productivity, improved employee workload, and lower turnover are the only responsible ways to succeed in our industry these days... I've got you covered. Let's connect for a discussion. DM me at?Jim Taylor , email me [email protected] or you can even text me at 6047898991.

(Don't worry, I won't try to sell you anything.)

  • If you are a consultant, or service provider to the restaurant industry and you are wondering how to create opportunity, looking to build your business in 2023, or find it to be lonely as a solo-preneur there is a spot for you right?here ?and I would love to meet you.
  • If you provide a service, saas product, or offering to the restaurant space, and you want to get in front of a growing and engaged audience, DM me Jim Taylor and let's talk about featuring you in this newsletter.

Andrew “Stan” Baxter

Dedicated, honest, team leader

1 年

Great read and frightening statistics

Brilliant Jim. Time to stop complaining about the next generation and see what we can learn from them..

Dean LaBay ??

Outbound sales ?? Smile N Dial kinda Guy! Do the right thing….the rest will follow”

1 年

Interesting article Retaining the “Right” help will be the game changer

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