How Tennis Club Owners Can Get Their Staff To Sell More.

Dear Tennis Club Owners.

If there is one problem that many of you are facing in this NEW economy, it's… getting your staff to sell more.

I hear about this issue a lot around town and see it all the time at these clubs over here, and that is why I am writing this post here today.

To show you guys how to get them to sell themselves better and how to sell your club better in the future.

So.

Go grab yourself a pen and dig into this information that I am about to drop here on YOU!

The first thing that you should do is…

Make sure that they understand that the first 10 seconds when meeting prospective members are crucial.

I don't know why more club owners don't get this fact, either.

Because.

If they did, they would spend more time training their staff to be aware of it, and then they would be able to instantly know how to connect with any prospective members that they meet!

Here is my point.

Notice how we judge people instantly when we first meet them?

Then.

What happens if you are a staff member is this.

Many times will never get the second opportunity to sell them again, and this is important when you are going to be using covert persuasion to grow your club.

Your staff has to be able to predict what they will say and still establish rapport with them in 10 seconds or less.

The best way for them to do this is by raising the energy vibrations of the people that they are meeting.

By vibrating on a higher level themselves.

This can be done by having everyone act, talk, and react positively and energetically all the time.

Meaning.

No gossiping or negativity should ever be allowed at your club, and make sure you enforce this policy ruthlessly daily!

Why?

People are attracted to positive people because they raise their vibrational energies.

It's the law of attraction in action, and it WORKS all the time.

Next.

They must be able to tell your core story.

Every business has a story.

But.

Unfortunately

Most of them don't know how to tell it in a powerful and interesting way.

Your job as the manager is to train them and show them how to do it in a hypnotic way.

Start with yourself.

Why did you open up your club?

What is your mission for having the club?

How are you serving the community?

What is your long term vision?

You must create your mission statement, which can and is part of your core story, and train everyone on how to deliver it depending on who they are giving it to.

Let me explain.

They wouldn't give the story the same way to an old person that they would give to a housewife, would they?

Of course not.

So.

They can adapt it for each group member.

I would recommend that you have them record themselves or videotape them giving it to another staff and review it in your meeting or one-on-one with them.

Always be positive with your feedback and get them to self-reflect on these feedback loops and then correct them as they go through their daily repetitions.

Eventually.

They should be able to give the core story with passion and true intention, in a natural way.

Okay

The last one for YOU.

Have them close with an open-ended question.

It's important that you understand that.

Your staff must do a great job with the first two tips in this post when meeting prospective members, or they won't be able to close without any resistance.

In other words.

They must be able to instantly connect and build rapport with prospects in 10 seconds or less, then they must be able to give that prospect some insight about your club by telling them your core story.

After they do that.

They can use open-ended questions like.

Seems like you had a good time at our club today, and thanks for coming, would you like to start your free 1-month trial membership next Tuesday or Friday be good for you?

CLOSED.

Or they can say something like.

We really would love to get you back here soon, would you like to start a free 1-month trial membership from next Thursday, or Saturday when you are off?

Have them stand in front of a mirror and practice those closing statements over and over again.

Mastery is all about getting in the daily reps!

The more they do it, the better they will get at doing it and the more they will close!

Okay.

Use those as closing models and have them customize them to fit into their personalities.

Look.

If you do those things, you will see your staff selling like crazy in months and your club is going to start growing like crazy in months!

By the way.

Click here and grab the course.

Thomas Daniels is a PTR/MTM tennis pro coach with more than 29 years of experience teaching all levels and ages of the game in Kansai.

He is now a tennis writer and online tennis consultant based in Osaka.

To hire him for seminars, clinics, or workshops, call 0798-51-4481 or email [email protected]