How to tell if a CVO keeps pricing simple and fair
It’s not unusual for a CVO to quote you one competitive price during the sales process, only to charge you substantially more once contracted. That’s often due to hidden pass-through fees, added service or mark-up fees, and subscription requirements that aren’t disclosed until after you’ve signed on the dotted line.
To avoid unpleasant surprises and upcharges, ask a potential partner upfront when and how much you can expect to pay in additional costs. Pay special attention to the amount you’ll be liable for if you exceed the maximum service volume allotted by your package—and how many credits you can roll over to your next billing cycle if you fall under your quota.
The best CVOs are transparent and fine-print free, and they’ll be happy to talk through each line of their pricing structure before and after they secure your business.
Read our full answer to this question and 9 more in our essential buyer’s guide for health insurers, and learn how to find an industry-leading CVO that keeps all pricing above board here.