How Teleport Slashed This Market Leader’s Costs by 60%

This case study covers how Teleport devised an unconventional solution for a leading logistics brand, resulting in a remarkable 60% cost reduction.

Who is The Client?

Our client is one of Indonesia's largest logistics companies, recognised for its iconic red logo and specialisation in last-mile deliveries. They boast a strong presence in several Southeast Asian countries, including Indonesia, Malaysia, Vietnam, Thailand, the Philippines, and China.

What Does The Client Want?

The client wants to transport a significant volume of goods from Jakarta to Lombok while minimising costs.

Challenges with their Previous Provider:

• The client opted for air shipments with one of Indonesia's largest local airlines but encountered high costs, reliability issues, including offloads and missing parcels

Expectations from Teleport as the New Provider:

• Essentially, they needed us to perform the same task but with a significantly lower cost

The Solution

Challenges Addressed:

• Our team assessed the situation and explored alternative routes due to high cost and limited direct flights from Jakarta to Lombok.

Approach Taken:

• Teleport first moved the client’s cargo via AirAsia’s passenger flights from Jakarta to Denpasar and then seamlessly transferred it to Lombok by truck.

The Result

• Teleport reduced the client's cost by 60%
• Teleport adhered to the client's requested SLA of delivery within 48 hours
• The client is impressed with Teleport’s reliability, consistency, and efficient ground handling
• The client is now considering shipping with us on other routes

Teleport's success story highlights its agility and adaptability, proving that logistics providers can still help our customers even when there are no direct flights. With an extensive network and an expert team, Teleport remains poised to deliver exceptional service in and beyond Southeast Asia, setting new standards in the industry.

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