?? How are Telcos Shaping the Future of Connectivity and Customer Satisfaction within the Telecoms Sector?
Adapt IT Telecoms
AI | Data Intelligence | Monetization | Automation | Messaging solutions | IoT |FinTech | Customer Experience & Mobility
Stay informed with the latest Telecom industry trends and news, from transformative technologies like USSI and CDRlive to strategies for safeguarding personal data and ensuring seamless deployments during peak times. This is just the tip of the iceberg of what you can expect in this month’s newsletter. Click below to discover how Telcos are shaping the future of connectivity and customer satisfaction within this dynamic sector.
MVNO Nation Africa 2024
Adapt IT Telecoms delegates William Reeler , Phillip Du Plessis , Ndamu Gumane , and Marco Almeida attended the first MVNO Nation Africa 2024! They had numerous positive engagements and thrilling learnings, making valuable new connections. One notable session they attended was presented by Yaron Assabi from MVNE Academy, who spoke on critical success factors for MVNOs, including leveraging existing assets for a unique value proposition and using technology to deliver excellent customer service and ensure business agility. On behalf of the Adapt IT Telecoms team, we thank all who attended and connected with us!
Check out our Latest Blogs
Essential Security Strategies That MVNOs Need to Stay Ahead
Stay ahead in Telecommunications with our latest blog on essential security strategies for MVNOs. Learn how adopting a multi-layered security approach can safeguard your network and customer data, ensuring resilience against cyber threats. Read more to protect your operations and maintain customer trust!
Building Resilient Telco Systems: Ensuring Seamless Deployments
In our latest blog, discover how Telcos ensure seamless deployments during peak usage times. Explore strategies like scalable infrastructure, intelligent automation, and proactive monitoring to ensure reliability and customer satisfaction during the various deployment phases. Follow the link for more insights for insights on optimising Telco deployments during high-demand periods.
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People Behind Technology
Insights from the Experts at Adapt IT Telecoms
In our latest People Behind Technology interview, we sat down with Girly Mbonani , Junior Support Engineer at Adapt IT Telecoms, to explore how support engineers are the unsung heroes behind seamless customer experiences. Girly shares her journey from IT diploma to tackling complex issues in a male-dominated industry, all while highlighting the pivotal role automation plays in shaping the future of technical support. Read the full interview to discover how support engineers like Girly leverage technology to better serve customers.?
What our Partners are Saying
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3 个月I'm very interested. Can you help me with an internship?
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3 个月Very interesting