How Technology Consulting Helps in Digital Transformation?

#Technologyconsulting plays a key role in #digitaltransformation at any company. It enables stakeholders to understand how to properly implement digital initiatives. In addition, it allows teams to deliver enhanced user experiences and improve customer delivery. Overall, technology consulting supports the digital transformation of a company in a holistic manner and leads to success in the digital world.?

A major Australian oil and gas company, Woodside, wanted to preserve the institutional expertise of senior engineers. Its objective was to compile decades of specialized knowledge and historical context that had previously been kept in records, logs, and employee feedback and make it available to the entire organization. The company sought the services of IBM, a technology consulting solutions provider, to resolve its issue.

IBM's Watson, an AI-powered tool for data analytics, was employed to address this problem. Initially, the collaborative team used tens of thousands of archival papers to educate Watson to comprehend engineering terminology. It made it possible for the system to comprehend user requests, instantly match them with pertinent data sets, and immediately bring every required detail to the screen.

Yamaha, a global pioneer in musical equipment sales, first depended on Salesforce to handle and assist over 16 million clients. However, Yamaha only utilized a portion of Salesforce's capabilities, losing out on possibilities to access up-to-date customer data, associated interactions with others, and other records.

Yamaha chose Deloitte to design Salesforce so that the entire spectrum of benefits could be revealed. In addition, Yamaha worked with Deloitte to develop a seven-week transformation strategy that enhanced customer service operations.

Deloitte combined Yamaha's client data into a consistent, user-friendly form that included a social network profile for each consumer. This enabled Yamaha's support team to obtain complete and accurate data about each customer, enhancing customer care efficiency.

(Source: Clutch)

The Technology Consulting Landscape

According to Facts and Factors, the global digital transformation consulting market will rise 7.5% between 2021 and 2028. In 2020, the digital transformation consulting market was valued at USD 5 billion and is predicted to grow to USD 11 billion by 2028.

In 2023, revenue in the IT Consulting & Implementation segment is expected to reach US$65.36 billion. It is predicted to increase at a 5.96% annual rate (CAGR 2023-2027), leading to a market volume of US$82.38 billion by 2027.

Artificial intelligence (AI), Big Data, and the Cloud are essential digital transformation technologies with broad applications across numerous industries. At the same time, specialized robotics is being adopted by sectors such as manufacturing.

How Technology Consulting is Driving Digital Transformation?

Digital transformation is a lofty ambition, and many companies fail to reach their goals. Most businesses confront major challenges to transformation, such as employee resistance, a lack of required knowledge, unrealistic time frames and targets, and poor overall execution. That's where digital transformation consulting comes in.

Hiring an experienced and professional software product engineering solutions specialist is critical to guaranteeing your digital transformation's success and realizing your investment. The right expert will have the in-depth knowledge required to create the best strategy and roadmap, apply cutting-edge tools and technology, and promote change adoption.

Here's how #digitaltransformationstrategy consulting can bring companies back on track:

• Holistic Transformation Assistance
• Every time they allocate digital transformation consultants who provide a holistic strategy to dealing with business operations through innovation and customer experience, digital transformation consulting services become more effective. When it comes to delivering digital transformation efforts in the four major areas of process transformation, business model transformation, domain transformation, and cultural transformation, strong leadership is important.
• Develop Digital Talent
• Digital transformation is about developing and augmenting human capabilities rather than replacing them. Digital transformation consulting assists businesses in developing digital talent strategies in areas such as data science and design that prioritizes people. Tntra Digital Transformation helps with training, on-the-job learning, guidance, and upskilling from the start-essential but frequently underutilized components of digital transformation.
• Support Change Management
• Digital transformation is difficult because it requires tearing down the status quo and integrating new procedures. A technology consulting services firm can assist you in engaging stakeholders in a way that fosters organizational culture change. This assistance can help you in improving internal company procedures. They can also provide the right direction to adopt change and deal with transformative dynamics of business and industry.
• Improve Customer Delivery
• Digital transformation enables your company to develop new solutions to meet your consumers' shifting needs. Technology consulting partners will comprehensively analyze your target audience and build digital tools to help you better understand them. These capabilities will aid in the delivery of a consistent experience. It also ensures you have the right strategy for high-quality customer service.?

Conclusion

A digital transformation expert can direct your project to success while keeping it on track and under budget. Technology consulting experts may also be a company's most valued champions, defending interests and advocating for a quick, cost-effective digital transformation that delivers a positive ROI. Some partners, like Tntra Services, offer a 360-degree approach to digital transformation.?

A software product engineering company like Tntra leads to a transformative experience for the company and builds capabilities without extra hassle. In conclusion, digital transformative consulting acts as a catalyst for growth for the technological and operational efforts of a company and contributes to maximizing its profitability.

Contact Tntra for digital transformation experts today to get more information.