How to target your Operations function for incentives

I’ve discussed many times how far-reaching the scope is for Operations professionals in the recruitment sector. From HR to Finance, Data, Systems and IT, Marketing to Compliance, and sometimes just keeping the fridge stocked, there’s nothing that an Ops professional cannot turn their hand to.

And let's be honest, the recruitment sector brings a unique set of challenges in itself.

One of the things that I loved about working in recruitment is being in a sales-based environment. Being target-driven and motivated to continuously find measurable ways to impact your business is a recipe for Operational Success!

Why incentivise non-sales staff?

Well, put simply, in any business where incentives are heavily leaned on for sales success, leaving supporting staff on the sidelines is likely to lead to de-motivated employees, and a touch of resentment between teams. If the work that your Operational staff are doing is contributing to the success of your fee-earners, it makes sense to give them some of the reward.

Read the full article here with results from the Recruitment Operations survey on how different recruitment businesses incentivise their non-sales staff: https://recruitmentopsmentoring.co.uk/blogs-%26-insights/f/how-to-target-your-ops-functions-for-incentives

As a Recruitment Business Leader, if you are interested in upskilling and engaging your Operations function, check out the modules for Business Leaders on creating a 'Best-in-Class' operations function: https://recruitmentopsmentoring.co.uk/training-workshops