Acqueon

?????????????????? ??????: ?????????????? ???????????????? ?????????????? ?????????? ?????????????? ?????????? ?????????????? ???????????? ?????????????????? ???????????????? ???????????????? ???????????????????? ???????????????????? ?????? ?????????? ?????????????? A leading provider of higher education enrollment and fundraising solutions faced operational inefficiencies due to a complex, siloed technology stack. Their outdated systems hindered fundraising outreach and enrollment efforts, impacting key metrics like contact rates and revenue. Acqueon's Revenue Execution Platform provided a comprehensive solution to streamline the customer's operations. By consolidating multiple technologies into a single platform, Acqueon helped them: ? ?????????????????????? ????????????????????:?Reduce the number of systems from 15 to 5, simplifying operations and improving management. ? ?????????????? ????????????????: Increase contact rates and conversion rates through personalized, omnichannel communication. ? ?????????? ??????????????: Achieve higher donation amounts and accelerate revenue recognition. ? ?????????????? ?????????? ????????????????????: Provide agents with better tools and insights to improve performance and satisfaction. Learn how you can achieve results like these ?? https://bit.ly/4dDp3T8

Is reactive customer service not producing results? It's time to turn your contact center into a strategic advantage. ? Discover how proactive engagement can boost customer satisfaction, loyalty, and revenue. Our new blog reveals the secrets to anticipating customer needs, addressing issues before they escalate, and delivering personalized experiences that keep customers coming back for more. Check it out: https://bit.ly/3BmjwlK #CustomerService #ContactCenter #ProactiveEngagement #ROI

Tired of impersonal customer interactions? ?? Introducing Acqueon Outreach—the customer engagement solution that puts the “personal” back in customer service with: ? ?????????????????? ??????????????:? Pre-recorded messages handle the initial call, reducing wait times and improving efficiency. ? ??-?????? ??????: Engage customers in real-time conversations, personalized to their needs. ? ??????????:?Send targeted, automated emails that drive conversions. ? ?????????????????? ????????: Connect with customers on their preferred platforms, like WhatsApp and Facebook Messenger. Ready to elevate your customer experience? Learn more: https://bit.ly/4doXQ64 #CustomerEngagement #CX #AcqueonOutreach #Revenue

Have you ever felt overwhelmed by the constant barrage of emails, chat messages, and social media direct messages, all while trying to provide excellent customer service? This is the reality of many customer interactions today, where digital communication channels are no longer optional but essential. In a CX Today article, discover how to make the most of digital channels while enhancing CX in our #omnichannel world: https://lnkd.in/e-QgjMzQ?

Is your contact center a strategic advantage or a cost center? ?? In today's competitive landscape, customer service is a game-changer. But reactive support isn't enough. To truly thrive, you need to anticipate your customers' needs, address issues before they escalate, and deliver relevant information at the right time. The ROI of Proactive Engagement is undeniable. It boosts customer satisfaction, increases loyalty, and drives revenue. Want to learn how? Check out our blog post: https://bit.ly/3U9uamz #CustomerService #CustomerExperience #ProactiveEngagement #ContactCenter #B2C #ROI

?????????????????? ??????: ?????????????? ???????????????? ?????????????? ?????????? ?????????????? ?????????? ?????????? ???????????????????? ???????????????? ???????????????????? ???????????????? ???????????????????? A leading healthcare system faced challenges with its Medicare enrollment process, including high costs, slow speed to lead, and poor customer satisfaction. To address these issues, the health system needed a solution that could improve efficiency, enhance the patient experience, and drive enrollment. Acqueon's advanced campaign manager and compliance solution provided the health system with the tools it needed to: ?? ???????????????????? ????????????????????:?Optimize the enrollment process with scheduled callbacks ?? ???????????? ??????????: Improve efficiency and reduce operational expenses ?? ?????????????? ?????????????? ????????????????????????: Increase speed to lead and, as a result, improve patient experience By implementing Acqueon's solution, the provider was able to improve its Medicare enrollment process, reduce costs, and enhance customer satisfaction. Join the Patient Engagement Revolution: https://bit.ly/3OX2tdR #Acqueon #CustomerSuccess #Healthcare #Medicare #PatientExperience

The healthcare landscape is changing rapidly. To stay ahead, it’s essential to prioritize patient engagement. Our new eBook, The Patient Engagement Playbook: A Guide to Building Stronger Relationships Across the Healthcare Journey, offers invaluable insights and actionable strategies you can use to build stronger relationships with your patients. ????????????, ??????'???? ????????????????: ?? How to understand the patient journey ?? Proven techniques to build a robust patient engagement strategy ?? Effective ways to enhance communication with patients ??????’?? ???????? ???????? ?????????????????????? ???? ?????????????? ???????? ???????????????????? ?????????????? ????????????’?? ?????????????????????? ?????? ?????????????? ????????????????????.? ? ???????? ?????? ?? https://bit.ly/3Y3RjJu #Healthcare #PatientExperience #ContactCenter #HCAHPS #eBook

Paging all healthcare leaders! ???????????? Did you know? Building stronger relationships with your patients can dramatically improve your revenue cycle management. By focusing on clear communication, transparent billing practices, and offering convenient payment options, you can transform the dreaded billing process into a positive experience for patients and providers alike. Want to learn how to transform patient frustration into loyalty? Discover the power of patient engagement in streamlining RCM on our blog: https://bit.ly/4fr8FX9 #Healthcare #PatientExperience #PatientCare #RevenueCycle

It's a common occurrence: your waiting room is full of restless patients wondering why they're behind schedule. On our blog, we uncover the hidden costs of missed appointments, impacting not only your bottom line, but also patient care. ?? Don't let missed appointments derail your practice: https://bit.ly/4cBmikn #Healthcare #Appointments #PatientCare #PatientExperience

As a healthcare leader, you know how challenging it can be to get patients to adhere to their appointments or share feedback about their experience. But imagine if you could achieve... - ?????????????? ????-?????????? - ?????????????????? ???????????? ???????????? - ???????????????? ???????????????? (?????? ??????????????!) That's the power of proactive communication! See how being proactive can help your practice: https://bit.ly/4eFycLY #Healthcare #PatientExperience #PatientEngagement #ContactCenter