How to Tackle Organizational Culture
Rob Kalwarowsky
Transform Your Leadership & Achieve Extraordinary Results | World-Renowned Executive Coach | TEDx Speaker | Author | Top 100 Most Dynamic Leader | Former College Athlete
We’ve all heard the Peter Drucker quote, “culture eats strategy for breakfast” and we acknowledge that he’s right.? Throughout my entire career, I’ve seen great initiatives fall flat because there was pushback, a lack of buy-in and/or ultimately, that the new behaviors were not adopted into the culture.
What is organizational culture?
There are many definitions and debates on what organizational culture even is.? One of the elements I like in the definition is that it is comprised of actions, beliefs & values that people take when nobody is watching.? It is somewhat unclear and because of that, many leaders push it aside in lieu of more concrete deliverables like strategy, vision, execution, etc.
This quote from Harvard Business Review ’s Leader’s Guide to Corporate Culture sums it up perfectly.
Executives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. Many leaders either let it go unmanaged or relegate it to HR, where it becomes a secondary concern for the business. This is a mistake, because properly managed, culture can help them achieve change and build organizations that will thrive in even the most trying times.
Instead of sticking our heads in the sand or handing it off to HR, we need to understand, foster & create a culture that resonates with our people and fosters elements that create a high-performing business like trust, psychological safety, wellbeing, DEI, growth, innovation and others.
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We can’t just write values on the wall.? We can’t just dictate what our culture should be and order our people to behave in those ways.? We can’t just ignore it.? We need to create our vision of what it could be, we need to have a greater purpose to our company, we need to inspire our people to see that vision and shift their mindsets towards that possibility, we need to act authentically in the way we want our culture to be.
We need to become our culture.
None of this is easy, nor is it an overnight solution but it works and it pays significant dividends over the long term.
For more on organizational culture, tips on how to create a great culture and more, check out this week’s Leadership Launchpad Project with Sarah Powell !? We take a deep dive into organizational culture, belonging and more!.? Check it out on Apple , Spotify , Stitcher , Amazon Music , Google Podcasts and more !
If you want to work on your leadership mindset to become a 2.0 leader, Elite High Performance offers leadership mindset development, 1 on 1 leadership mindset coaching, burnout, DEI and other leadership services that will take your leadership mindset to the next level.? You can check out our Leadership Coaching Programs , Leadership Consulting Programs & Services or email [email protected] and we can discuss which one is right for you!
Rob
Tool & Die Maker
2 年Culture at work is very hard to change. It is a culmination of years of good and or poor leadership. Leaders who have been elevated to higher positions without any college or lack of atleast one course in psychology or management. One book that I found inspirational was "The Six Pillars of Self Esteem" by Nathaniel Branden. We were told to read Chapter 15. It explains the history of manufacturing and how the old school managing needs to change in this day and age. One Chapter is a quick read but would be of benefit for Management prospects. Unfortunately, reading something and not acting on suggestion is a complete waste of time. You have to be motivated and open to change and that which you read. Philosopher, Leo Buscaglia, tells us " Change is something we must embrace!" " To fight change is a battle that cannot be won." A man is a product of his environment. Bad culture can leave lasting scars.
I agree that culture can strongly influence how people in an organization behave in getting work done and in interacting with and engaging one another. More importantly, research evidence indicates that how people experience culture can ultimately impact important outcomes, such as employee retention and work performance. This has certainly been demonstrated during the Great Resignation! While many executives understand the concept and importance of culture, they are not comfortable with how to measure it and often decide not to deal with it. It’s just too fuzzy to mess with! Based on my research and consulting work, however, I have found that the best way to effectively and efficiently capture organizational culture is through the eyes of those who experience and are impacted by it; and the most practical way to capture that is through a web-based analytical tool that can reach employees anywhere in the world at any time. After all, perception is reality, and most people react to what they perceive! This web-based approach allows executives to compare their views of culture along several traditional (e.g., accountability) and emerging dimensions (e.g., diversity and inclusion) with those of other groups (e.g., functions, geographies) throughout the organization. It allows them to determine whether there is a single all-encompassing culture or very different subcultures. Or for that matter, no clear culture. The data and insights that this approach provides enables executives to get a better understanding of their culture and to set priorities for what facets of the culture that they want to leverage, strengthen, develop, change or eliminate. If you would like to learn more about an easy to administer research-based approach to measuring culture that has been used to enable effective organizational alignment and merger and acquisition integration, please feel to contact me at [email protected]
Transform Your Leadership & Achieve Extraordinary Results | World-Renowned Executive Coach | TEDx Speaker | Author | Top 100 Most Dynamic Leader | Former College Athlete
2 年Find Sarah's interview on the Leadership Launchpad Project here - https://open.spotify.com/episode/1e36NurUDdlWcpZVf3ZM8Q?si=bsrOQYPiTHSA800ymDwm1w