How to sustain on a head position in Food and Beverage department in this pandemic.
In this crisis, it is difficult to get a job, but it is also way important after getting a job, how to be a good performer and sustain at the position. In our current situation it is incredibly challenging.?
? The person who selects you will always feel that he selected you from a huge number of applicants, that might reflect, and you might feel that while you are working.?
? There will be already 40% to 60% manning reduction, but the expectation of delivery will be more that 200%. As the hotels are dying to make money to survive.
? Your job description will be way different from your position.?
? This is about your reporting person, pre pandemic he/she was handling 60% more staff then post pandemic, so there might be higher chances of the boost on his/her micromanaging nature if there is.
So best of my knowledge, I would like to give below points which will improve you and your team situation, and it slowly goes in positive direction.
? Make your daily task list. Without completing those do not finish the day.
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? Check upon the team under you, all should be a bunch of people, multitasking, super positive, career oriented, motivated and most importantly they really feel that you are their hero.?
? Implementation of Profit protection plan. It is a huge word but if you do it properly, you will be the winner. It starts from each item you use in the department should be assessed and try to save some cost without hampering or compromising the quality of product offer to your guests.?
? Go through your monthly budget line by line, I am sure if you go deeply, you will save 40% of unnecessary expense without hampering quality of service.
? Orders and task assigned to you from your direct report should be finished as soon as possible there should not be any pending. Accuracy of task should be 100% minimum. That will help you to remove top level pressure.?
? During the operation time you must be on the floor with guests as in current situation a dissatisfied guests can harm you from every way.?
? Dissatisfied associate can also harm you, so empathy is a big key.?
? Daily charges or posting amount in your department PNL need to be monitored thoroughly as mis posting or wrong posting can spoil your total savings efforts. Remember most of the time when FC present your PNL, it already been closed or submitted, if you want to change it is difficult. Or impossible.?
? Stationery and printing cost need to assess as old habits of you team might affect your PNL profit.?
Engineering Professional in Hotel/Building Maintainance & Sustainable Development and Projects, MIEPSL, MIM(SL),MIET(UK),MBA(Cardiff Met UK), Bsc(Marine Eng.), GBSLGreen@AP, Dip.in English (UK), JP(WI), Trained Trainer
2 个月Great content