How Stagecoach drives business growth using Optibus
Overview
By implementing Optibus’ software platform across their operation, Stagecoach, Britain’s biggest bus, coach and tram operator, discovered efficiencies for existing services and improved their bidding processes for new routes. The result is business growth, better services for passengers, and more efficient work processes for staff members.
Background
Stagecoach is one of Britain’s leading public transportation businesses and its biggest bus and coach operator. With 23,000 staff members and 8,300 buses, coaches and trams, the company transports more than 1 billion passengers annually across major cities including London, Manchester, Liverpool, Newcastle, Hull, Sheffield, Oxford, and Cambridge, as well as rural communities from the Highlands and Islands of Scotland to Wales and south-west England.
Challenges & Solution
Discovering efficiencies and saving costs
Discovering operational and financial efficiencies is a time-consuming and tedious process – if you don’t have the right tools available. Using the automation and optimization capabilities of Optibus’ software, Stagecoach was able to create a more cost effective and efficient schedule.
“Genuinely, it’s a game changer for Stagecoach,” said Graham Moore, Chief Information Officer (CIO) at Stagecoach. “We trialed it in West Scotland and we trialed it in our Cambridge region and we could see straight away there were some really massive efficiencies that were gained.”
“We had a worst case business case and a best case business case, and it [Optibus] will blow both of those. We’re already seeing the results,” Graham continued.
领英推荐
Bidding for new business
In addition to optimizing existing routes, Stagecoach also used Optibus’ software platform to grow their business and serve more passengers by bidding for new routes, faster.
“One of the areas we’ve really struggled in is forecasting for new routes, for example,” said Graham. “Modelling-wise, it [Optibus] has certainly changed the game on that. We are available to bid and offer different solutions for new route tenders.”
With Optibus, users can model services in terms of vehicles, vehicle types, drivers, costs, and more, quickly create and compare multiple scenarios based on key business metrics, and choose the best (and winning) option while understanding associated obligations and operational costs. The result is the ability to prepare a winning bid in less time.
“The scheduling itself is life changing,” said Graham.
The power of Optibus’ solution quickly gained positive reactions from schedulers across Stagecoach, facilitating the digital transformation process.
“West Scotland were absolutely dying to get it live,” said Graham. “Rather than initially having to work out where we needed to push it, the guys are sort of jumping at the bit to get it. So, they’re pushing us now.”
Inclusivity Focused Car, Bus and Rail Payments and Journey Orchestration Specialist PCI-DSS, Acquiring, Gateway, PSP Neo-Banking and SaaS pricing Distributed ledger for transit
1 年Congrats Aurelien Cottet on this. Stage coach is one forward looking company
CEO of Global Tech ? HLS | Defense | Automotive | Connecting StartUps & Fortune. Ask about our ????-??-???? Solutions (Biz Dev as A Service)
1 年Hi, Graham! It's inspiring to read about the positive impact that Optibus has had on Stagecoach's business operations! The combination of discovering efficiencies and saving costs, along with creating a more cost effective and efficient schedule, has truly been a game changer for you all. I also think it's really impressive that Optibus has allowed your team to bid for new routes faster, with the ability to model services quickly and create multiple scenarios based on key business metrics. It's clear that this solution is having a positive reaction from across the company, and I'm sure it will continue to result in growth and better services for passengers ??. Thanks for sharing your story - it's great to see how Optibus is making a difference for Stagecoach!