How to solve the problem of after-sales risks and reduce costs?
In view of global manufacturing, the biggest problem with purchasing equipment at present is that the current Chinese suppliers cannot solve the problem of after-sales risks and how to reduce costs? Please review how we help our customers to complete it?
In October 2019, we received a technical request from a customer for product solution evaluation. The medical product assembly capacity reduction by at least 12 people also the output should be achieved at least 950pcs/H according to the ROI, at the same time the utilization rate must reach 98%. . . In view of the above target customers’ most worrying is due to the fact that the personnel from both sides of the new crown epidemic cannot go to the site for acceptance and after-sales problems. Finally, through 8 meetings, we felt that our technical team would make a plan and then the customer reviewed the 3D drawings and machined parts, and finally the machining parts made by our company. All the loose parts are packaged and shipped to the customer, and then the customer completes the assembly in the customer's local workshop. The machined parts arrive at the customer's site and have been successfully put into mass production after 10 days of installation and debugging.
In view of maximizing the profits of both parties through the above successful cases, we consider clients cost that we suggest the machining parts from the local design, and the Chinese procurement drawings of parts and accessories strictly set the standard processing process of machining materials, and the processing accuracy also reduces part of the import tariff. Regarding the force majeure environment, we hold together to keep warm and help each other to win. Therefore, for a long time in the future, we will help global manufacturing plants to provide non-standard customized mechanical parts processing, medical device hardware, fixture mold customization, etc. We hope that both parties will work together to form a new chapter promotion trade and friendship & mutual benefit & win-win in the future.