How Smart are your Office MFD's?
In this age where digital technology dictates our personal and work lives, wouldn't it be great that with some simple apps you can make your staff's lives easier at work?
We have all been there - we walk up to the shared office MFD and its jammed or someone's stuck a note on it saying "Out of Order". Then it goes through your head - Who do you report it to?? IT, the supplier?? Whats the serial number?? , or do we do the simple thing and walk to the next one and leave someone else to report it - Yep, thats the norm in this busy age!!
Our Software developers at Xeretec have spend time building simple Screen Apps for your Xerox MFD which allows you to Log a ticket with IT or Request an Engineer with no need to interact with anyone. The device will pick up all the relevant info, all you need to do is type in a brief description of the fault and your email address. The device will ping a ticket into the Xeretec Helpdesk queue automatically and onvce actioned email you the confirmation - SIMPLE!!
This gives us endless possibilities and opens up a whole world for our Software developers to explore. Its not just about the Copy, Scan and Fax buttons on the MFD anymore.
These apps will be coming to an MFD near you soon so look out for them...
Also we are running a series of challenges in September for our clients to give us a business process problem they have which causes delays and inefficiences which we will endeavour to resolve with a fully digitised digital workflow in the form of a Screen App..... GO ON CHALLENGE US??
Sales Director & Business Development in the Print and Telecoms Sector
8 年Maybe on A4 products.... The post was about what Xeretec are developing for Xerox MFD's. Sure other manufacturers have their own spin on this.
Disrupting workplace print and creating positive workflow outcomes with innovative hardware and software solutions.
8 年All ready a feature on Samsung MX series android print products, SOS app logs a ticket, sends all the machine logs to the service centre who can remote in and complete the diagnostic and in many case the fix. Samsung are leading printing innovation.
Empowering B2B SaaS with Data-Driven Financial Management
8 年Fantastic use of modern technology! Love it! I only am sad for the demise of the yellow post-it note :)
Experienced Sales Professional | L.ISP | Strategic Sales Director | Meaningful and Effective Business Strategy #believeachievesucceed
8 年Better products out there with better functionality and ease of use. Being brand agnostic is far better than 'flogging' all you have to offer