How to shine on your site visits!

Your customers are actually with you in the building and face to face! They took time out of their day to look around, they must mean business! You have in your mind what this business is worth so to make a big first impression, plan your site visit in advance:

• Send your client a welcoming email the day before they visit confirming the time and details.
• Practice the route you plan to take and ensure you factor in all your key selling points and stop off at some of your most impressive hotspots!
• Ensure the rest of your team onsite know about the site visit and your clients requirements so that they can input from the beginning, ensure the venue is looking its best and be ready to welcome them too.
• Liaise with your operations team to discuss any potential concerns your client may have and how these can be overcome before you meet.
• Set the scene - have your meeting room/example wedding table set up so your client can visualize how the venue might look and different options available.
• On the day of the visit - look your best (remember people buy people as well as your amazing venue!)
• Did you leave them thirsty for more? Are you closing the sale? What’s your follow up?

For more tips book one of our training course’s

It’s our 4th Birthday!

Reflecting on 4 years, we have lots to be proud of including the launch of our Event Hubs, MICE Solutions help desk and a super hard working team which means we can now operate in the UK and wider Europe!

However none of this would be possible without our customers, so we want to say thankyou to each and everyone of our hotels and venues for putting your trust in us, we absolutely love being part of your journey and achieving the results you want.

Here is to another 4 years!

Top 3 ways The Event Hubs can help you…..

We asked one of our hotel’s to share their top three most valuable benefits of outsourcing their Meeting and Events enquiries to us (other than increasing their revenue conversion and building those all important key contacts for the hotel of course!). This is what they said:

• Guidance on industry trends/tools
• One stop solution to all things Meetings, Events and Group Accommodation (MEG)
• Having Vicky at the end of the phone for advice on team training/SOP’s/ways to improve our MEG handling

Can the Event Hub’s help you?