How to Set Up Your Own In-House Delivery Team

Introduction

The concept of a delivery market has been growing since the COVID-19 pandemic hit the world. The growth of online businesses and e-commerce stores has created a gap in the product delivery domain that needs to be filled. Customers expect businesses to deliver quickly, safely, and effectively. Thus, to keep your online e-commerce platform alive and thriving in this scenario, fast and efficient deliveries are the only solution to customer satisfaction.?

In this guide, we’ll explore all the ways to set up your own in-house delivery team. With an in-house delivery setup, you’ll have freedom and control over the delivery process. Let’s explore more!

Setting Up Your In-House Delivery Team: A Step-by-Step Guide

Customer dissatisfaction over the delivery service, late deliveries, or defective parcels might have urged you to set up your in-house delivery team. Worry no more! We have compiled a step-by-step guide to help your business create a delivery setup for fast and efficient deliveries.? Using delivery management software for couriers can help automate this process.

Step 1. Manage the Delivery Process??

Planning and managing the delivery process is considered the first step towards setting up an in-house delivery team. This includes paying attention to the whole process, from optimizing routes to monitoring shortcuts till delivery stops.?

Optimizing Route is Foundation— Whether you own a smaller or larger business, the success of a delivery setup depends mainly on optimizing routes to reduce fuel consumption and shorten the delivery time. Apart from route optimization, route planning plays a significant role. For example, if your rider has to make 20 stops in a town, the shortest is not always the best route, and hence, route planning comes in!?

Route Updates— Customers always want to know where the parcel is! Thus, providing route updates to the customer needs to be considered a vital step.?

Proof of Delivery— The last but not the least factor to pay attention to is completing the delivery stop and collecting the proof of delivery. You can set up an electronic proof of delivery system to save time.

You can also read: What Are the Benefits of Delivery Driver Application??

Step 2. Buying Vehicles & Hiring Trained Drivers

Buying or renting a fleet of vehicles for your own delivery setup depends on your investment and the size of your business. You can decide to purchase or lease delivery vehicles based on factors such as the number of orders, budget, and other delivery needs.?

Moreover, you can hire drivers who are already trained or give them full-fledged training before you start delivering the parcels. This is a crucial process and, hence, needs to be done carefully. A thorough background check must be done, such as verification of ID card, license, and family members.?

Step 3. You’re Good to Go!

That’s all! Now, you’re ready to take orders and deliver them efficiently through your own delivery system. You can opt for the standard delivery hours or customize them to fit customers’ needs! You can also spread the word on social media platforms to inform customers about the delivery setup.?

InstaDispatch – Revolutionizing Delivery Management Software!

You can save time managing the delivery routes, optimizing the process, and hiring vehicles and drivers through InstaDispatch - cloud courier software. Get same-day delivery, automated labeling, invoice management, route optimization, and cloud-based setup all in a single place!