Or - "How ServiceNow newcomers inspired me"
Hey Network, its inspiration time.
The secret is out on ServiceNow. Everyone wants to skill up and ride up. For many, this means exploiting the certification process as quickly as possible. While ServiceNow has dramatically changed certification for the better, (under the incomparable leadership of Andy Ho), you just can't avoid the gamers. Those who want the easiest path to credibility. Real ServiceNow legitimacy now requires a relentlessness.
At K17 I drew attention to Guarav Choudhury, who's employer wouldn't justify the cost of sending him, so came to Knowledge on his own dime. I *knew* Guarav was going places. Guarav wasn't trawling the ServiceNow community searching for exam dumps & the easiest way to *look* credible. He was putting his own skin in the game. Throwing the equivalent of a year's college tuition at a job you just started is the kind of relentless that breeds success.
Today, join me in celebrating the relentlessness of Mike Ellis and Uma Aggarwal.
Mike Ellis joined Whitespace Studios earlier this year. With only *days* of training, at odd hours, with an instructor an ocean away, Mike Ellis passed his ServiceNow Admin exam. He now spends his days surpassing his trainer in researching system log entries, and building test plans on custom applications.
Uma Aggarwal saw my exam cheat sheet rantings and relentlessly pursued me for personal instruction. There hasn't been a day where she hasn't shown up, fresh with personal research, to ask new questions on her journey to ServiceNow knowledge. She comes home from work, researches ServiceNow, and then formulates intelligent questions. She opts for the long road, when the exam cheat sheets are just a click away.
Keep an eye out for these names in 2018. Once their relentlessness to learn transforms into relentlessness to deliver, the ServiceNow community will have two more titans in its ranks. And for the rest of us... BE RELENTLESS.
Global Presales Leader | Ex - ServiceNow, Intuit, Cognizant
7 年The difference between technology that solves a problem and technology that truly makes a difference, usually comes down to one thing, community. ServiceNow has an amazing community both inside and outside the walls of the company that bears it's name. Glad to have a guy like you as a part of it.
Program Manager @ ServiceNow
7 年Wonderful article, Robert! I love reading your thoughts about SN! How lucky to have such a supportive voice like you in the community. Keep doing what you do!
Ex-ServiceNow MVP and Architect, Associate Director
7 年Gaurav is an inspiration for sure!
Consultant ServiceNow Architect | Intuitive Advisor | Data Science Enthusiast
7 年The way ServiceNow corporation has set up their online community, local supports (SNUGs), developer community and training (including Knowledge and now CreatorCon as well as making personal Developer instances available), I really feel that becoming very knowledgeable and expert in ServiceNow is relatively within reach for those that will make the effort. The "barrier to entry", so to speak, is relatively lower for this platform, with those supports in place. So, it really does come down to making the space / time / motivation to be relentless in pursuit of knowledge and to develop expertise -- no excuses if that's what you want to develop. Thanks for the reminder!
Consultant & Team Lead at Computacenter ServiceNow Centre of Excellence | CSA | CIS-ITSM Pro, CSM Pro, FSM, HAM, SAM | CAD
7 年Thank you Robert Fedoruk. You are an inspiration to us all.