How Salesforce Professional Services Drive Growth & Augment Business Process?

How Salesforce Professional Services Drive Growth & Augment Business Process?

We are living in a customer-driven world where it becomes imperative for businesses to cater to their client's requirements in the most specific and personalized manner.?

Gone are the days when businesses used to consider customers merely as some numbers. Today, every consumer wants personal attention from brands. The brands that fail to do so in the paucity of resources experience drastic customer churn rates.

It is here Salesforce Professional Services come to your aid.

Salesforce Professional Services, simply put, are the amalgamation of every Salesforce-centric service that helps businesses accelerate different processes such as sales, marketing, human resources, operations, manufacturing, branding, warehousing, etc.

Are you facing a formidable situation of a higher customer churn rate? Do you want to accelerate the success rate, growth rate, and sales pipeline for your business?? Are you confused with the farrago of myriad Salesforce tools and technologies??

Don’t miss this post if the answer to all the above-given questions is Yes!


Briefly Understand Salesforce Professional Services

Every business has its requirements and unique needs. To cater to business-specific demands, Salesforce consulting companies have come up with the concept of Salesforce professional services.?

By harnessing the power of this CRM platform, Salesforce professionals help brands customize their existing systems to achieve organizational objectives.

Salesforce consultants ensure you select the right tools and features as per the specific demand of the business. From conceptualization to implementation and to post-deployment services, companies get a 360-degree Salesforce service under one roof.

  • Brands will get rapid & measurable business results.
  • Companies can turn ideas into enterprise-strength solutions.
  • Gain deep visibility across sales, services, finances, etc.
  • Keep projects on track and on time with excellent CRM mobility.
  • Serve customers in real-time, by understanding previous conversations.


What You Can Do With Salesforce Professional Services?

Salesforce Professional Services helps businesses enhance their agility. Businesses can become future-centric and make their professional services more result and growth-driven.

Field Visit Management

Salesforce professional services improve your customer support. You can excellently track customer issues and resolve their challenges by allotting them with skilled resources at their disposal. It streamlines field services.

Drive Improvements

Harness the power of Salesforce support services. You can easily create and drive improvements in your process by gauging customer satisfaction through well-crafted surveys. It helps companies work on the scope of improvements.

Remote Services

Salesforce Professional Services implementation enables remote services. It means that businesses can manage customer engagement across different channels and carry out remote assistance to professionals and technicians with utmost ease.


Seamless Connection

A business is built with different departments, and having seamless communication & harmony among all departments is imperative. Your business can achieve this hassle-free connection via Salesforce professional services. It increases the collaboration among different departments and brings them on a unified platform with centralized data access.


Why Salesforce Professional Services?

Salesforce CRM excellently aligns with your business vision. You can push the boundaries of Salesforce technology and leverage result-driven implementation. With Salesforce professional services you can unlock greater value for your business.

A Salesforce consulting company harnesses the power of cloud technology and supports the capabilities of your business requirements. A team of Salesforce professionals will help you with a quick implementation that will let you reach your goals smoothly and garner greater value from Salesforce investment.

Rapid Implementation

Salesforce Professional services ensure the quick implementation of the solution so that businesses can go live quickly. Salesforce professional services guarantee the use of best practices and out-of-the-box functionalities.

Rapid Outcomes

Salesforce professional services are ways you can leverage innovation and continue to make your business more future-centric by adopting more solutions in such a way that you can make the entire process value driven.


Types of Salesforce Professional Services

Following are the different kinds of Salesforce professional services –?

Platform Development

Salesforce platform development is a well-optimized and well-crafted process wherein the experts will follow a process of set activities to garner desired results. These activities are as follows –?

  • Salesforce Consulting Services
  • Salesforce Implementation Services
  • Salesforce Customization Services
  • Salesforce Integration Services
  • Salesforce Support Services


Salesforce Development

For successful development and consultation, Salesforce professionals work on a set procedure. The procedure for Salesforce CRM development and consultation involves following steps –?

  • Defining business objecting
  • Selection of required Salesforce functionality
  • Recommendation of the necessary Salesforce edition as per selected function.
  • Designing Services with respective clouds– sales, marketing, operations, customer support, etc.
  • Users’ adoption planning by offering user training so that teams can get acquainted with the Salesforce tools.


Salesforce Sales Cloud Services

It includes every aspect which comes under the umbrella of sales. Businesses can turn their leads into sales and accelerate sales pipelines with the Salesforce Sales cloud. It involves the following services –

  • Users can set contacts and accounts
  • The sales team can set opportunities by tracking customer records & setting up sales pitch opportunities.
  • The sales team can easily set leads with proper marking & grading sales leads.
  • It will be easy for users to forecast sales
  • Sales Cloud helps team generate the sale analytics
  • Setting campaigns to generate new leads
  • Setting territory to monitor teams and allocate them new leads as per their territory.
  • Users can set community
  • Data migration becomes super simple with the Sales Cloud
  • Email synchronization to track possible leads is possible
  • Users can set quotes
  • Offer custom solutions to customers


Salesforce Service Cloud

Evident in its name, this solution improves the customer service ability of a business. You can serve your clients with more personalization. It helps in strengthening customer relationships and building strong customer trust.

  • Businesses can offer intelligent customer support.
  • Establish seamless interaction with customers.
  • Design marketing campaigns based on customer interactions.


Salesforce Marketing Cloud Services

Marketing cloud Salesforce professional services ensure a robust and strategic marketing plan that will enable you to send the right message to the right audience at the right time. This service is backed by various products which can be moulded as per requirements.

  • Journey Builder
  • Email Studio
  • Customer 360 Audience
  • Mobile Studio
  • Social Studio
  • Advertising Studio
  • Datorama
  • Interaction studio
  • Data Studio
  • Google Analytics 360
  • Pardot
  • Web Studio


Apart from all the above-mentioned types, Salesforce professional services also include AppExchange App development services, Salesforce third-party integration services, and Salesforce CPQ implementation services .


Why Choose FEXLE as Your Salesforce Professional Service Provider?

FEXLE has an experience of a decade of serving Salesforce CRM customers. In these past ten years, the company has catered to several customers from different industry verticals across the globe. From simple implementation to complex integration and migration, FEXLE has offered top-notch Salesforce professional services to each of its clients.

The Salesforce professional services by FEXLE are designed to help you make the most of the cloud technology for your business in a specific time and in a budget-friendly manner.

No alt text provided for this image

要查看或添加评论,请登录

社区洞察

其他会员也浏览了