How Root Cause Analysis can help you solve complex problems?

Root cause analysis is one of the most important problem-solving tools used across the organization.

Sometimes planned projects fail, and even entire processes stop producing an expected output and all this negatively affects the overall performance of the organization.

To understand why these problems occurred you need a powerful tool that can help you identify the root causes of such problems.

This is where many organization prefers to use the root cause analysis tool that helps the organization or project teams dig deeper and find effective solutions to the business process problem.

In this article, I am going to discuss what is root cause analysis, how to perform it with simple 5 steps, an example of RCA, 5 different tools used in RCA along with one example.

In the end, you will be in a position to perform RCA at your workplace to solve any type of problem. So let's start...

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What is root cause analysis?

Root cause analysis is a technique used to understand the real causes behind a problem to identify why a problem occurred in the first place.

It helps you dig into the potential root causes of the problem which then allow you to find an appropriate solution for that problem.

In RCA you go into the depth of the problem by collecting data using different tools and then you can create an action plan to prevent all those factors from occurring again which are contributing to the problem.

The easiest way to understand root cause analysis, let's say your motorbike is suddenly stopped working and you have only 15 minutes to reach the office. In this situation, you could use your friend's bike or public transport to reach the office on time.

But this solution is temporary and also fails to identify the root causes of the problem i.e. why the bike stops working.

The better solution is to call the mechanic (on weekend) and asks them to find out the real causes of why the bike stops working and fix it as well as prevent it from occurring again.

That's what the RCA is. Its main purpose is to analyze a problem from all sides and identify what actually happened in the process/system, why it happened, and what can be Read More...

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