How to resolve the tension?

Review

• If you are a manager, take initiative and review the situation
• Based on manager's observation, they can determine whether the gossip has crossed limits and needs to be addressed professionally by authorities or not

Policy and protocol

• Make a policy towards intolerance on undermining other employees
• Outline topics that are off limits
• Explain in detail, the consequences of ignoring the policy and the disciplinary action that will be taken based on the seriousness of the situation

Filing complaints

• Make it easier for employees to file complaints through Employee grievance systems

Private and public meetings

• Hold a public meeting to understand the situation thoroughly and trace the gossip situation thoroughly and trace the gossip back to who started it
• Address the gossiper privately and firmly explain the protocol and the consequences of their actions